Razer deathadder stopped working, razer symbol doesn't light up but middle button does.

Tiger98

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Aug 29, 2013
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for some reason my deathadder unexpectedly stopped working, when plugged into the PC windows does recognize the mouse but if i try to move it the mouse won't move no matter which USB port i use, uninstalling Razer Synapse 2.0 doesn't work and I don't think the problem is there in that software. something i did notice is that when plugged into the USB port the razer symbol lights up for a fraction of a second and then stays off but the scroller wheel stays on as it should.

3 months ago i opened the mouse to give it a general clean up and get all the grease from my hands out of it, it worked fine after that and i made shure everything was where it was supposed to be, nothing wrong there. Keblar cable seems ok, USB port too... I don't know what else i can do.

UPDATE: I connected the USB port from the mouse to my tv screen (making shure the voltage wouldn't ruin the mouse) and noticed that the razer symbol did light up as usual, it must be something on windows 7 as i may take as the suspect.
 
Solution
Do you have a other computer or so that you can test the mouse in?
Do everything else that you plugin to the computer that uses usb work fine?
when you open razer sunapse 2.0 is your mouse linked there so you can customnize it?

vampyiere6

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Mar 7, 2013
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Do you have a other computer or so that you can test the mouse in?
Do everything else that you plugin to the computer that uses usb work fine?
when you open razer sunapse 2.0 is your mouse linked there so you can customnize it?
 
Solution

Tiger98

Honorable
Aug 29, 2013
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10,690


I ended up downloading the specific razer deathadder 3.5 software, I didnt think about that before... razer synapse 2.0 didnt recognize it so a manual download had to be made as for it seems like windows stopped percieving the mouse even though it did show up as connected to the USB... thanks for your help :)
 

vampyiere6

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Mar 7, 2013
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11,160


your welcome : ) Glad you did figure it out!