has anyone got a dvd/cd burning product that works better than nero2014? i bought 2 copies of the nero disc, neither of which will load with the serial number on the disc. the fellow at the store said he had to call nero to get his validated, using a new serial number. it seems to me that leaves them in charge of when they might require you to update nero. also, it's inconvenient because they now charge $1.25 / min. for tech support.