How to fix faulty crossfireX?

volvago

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Mar 14, 2014
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I bought an Alienware m17x a few years back and despite it being ridiculously over priced it has performed excellently in terms of a laptop on steroids...until recently. I'm not sure if its because it has seen its fair share of being carried around here and there but the gpu's (dual ATI Mobility Radeon HD 4870's) seem to be playing up. Every time I try and launch a game it freezes, blue screens, file dumps and reboots.

It is all up to date drivers and BIOS wise so I had a fiddle around in the ati catalyst control center and narrowed it down to crossfireX. When I disable this the games launch and run fine (apart from only running off one card). I also looked at the status of both cards in device manager and their both running fine. Which leaves me to believe maybe the bridge it fried?

If so what exactly am I looking at in terms of replacement part and how much? Is it something I would be able to replace myself or should I take it in for repairs (my budget it tight)

any help would be great thanks :)
 
These laptop don't have bridges the same as desktops. They usually have 2 GPUs built into a single PCB/board similar to a HD7990 or other dual GPU graphics card.

Anyway.
Are you sure this is not a heat issue? Check your temps.

That being said. Is this laptop still until warranty? Fixing it will cost you a fortune(likely close to the price of a new and BETTER laptop), and without knowing more about this laptop, you would not be able to fix it yourself. Even if you could, the chance of bricking it is rather great.