- Jan 22, 2014
- 6
- 0
- 10,520
I have an ATT issued 2-wire gateway. It is a 2701HG-B
My son just bought a Toshiba laptop. The dsl/wifi was really slow so we decided to reset it. I pushed the button on the back and must have held it too long. I reset the unit to defaults. We now have a different name for for the wifi and different password. My son's laptop and windows phone are both Windows 8 and we can't figure out how to reconnect. The laptop will work when plugged in to the patch cord in the back of the DSL unit. But can't connect to the wifi. It was connected for 3 days before all the changes happened. We hit forget connection and it now ask for the new password, But won't connect. I was assuming it is either the DSL connection name or the firewall. But I am having no luck and a 15 year old is very upset. Any ideas what else I could try.
PS we also just updated the driver on his network card hoping that would help. No luck.
My son just bought a Toshiba laptop. The dsl/wifi was really slow so we decided to reset it. I pushed the button on the back and must have held it too long. I reset the unit to defaults. We now have a different name for for the wifi and different password. My son's laptop and windows phone are both Windows 8 and we can't figure out how to reconnect. The laptop will work when plugged in to the patch cord in the back of the DSL unit. But can't connect to the wifi. It was connected for 3 days before all the changes happened. We hit forget connection and it now ask for the new password, But won't connect. I was assuming it is either the DSL connection name or the firewall. But I am having no luck and a 15 year old is very upset. Any ideas what else I could try.
PS we also just updated the driver on his network card hoping that would help. No luck.
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