Computer Shuts Down Unexpectedly

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Wiggleswerth

Honorable
Jun 26, 2013
14
0
10,510
This has been an ongoing problem for a while now. My computer shuts down unexpectedly at seemingly random times. I've checked many things like heating issues, memory problems, that the cords on the motherboard are all connected fully, driver updates, system restores and just cleaning out any dust. I just found that it is giving me some problem reports and I'll list what they said bellow.

-OS Name Microsoft Windows 7 Ultimate
-Version 6.1.7601 Service Pack 1 Build 7601
-System Type x64-based PC
-Processor AMD A8-3850 APU with Radeon(tm) HD Graphics, 2900 Mhz, 4 Core(s), 4 Logical Processor(s)
-Installed Physical Memory (RAM) 8.00 GB

The windows report was as follows:

Standard VGA Graphics Adapter
Problem: Could not load driver software
Files that help describe the problem:
DMI2B15.tmp.log.xml
LOG2B45.tmp
display.inf
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
030914-15210-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
030614-45271-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
032514-16333-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
031014-13369-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

I look forward to hearing some helpful advice!
Thanks!
 
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Markkk

Markkk

Distinguished
Jan 2, 2012
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What else is plugged into the Pwr source?
Meaning how many other things share the outlet your PC is plugged into to?
Isolate the PC just in case

Try another Power Cable to the PC

It could be that your Computer PSU is underpowered or that your PSU is not getting enough power
 
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Sam0oneau

Honorable
Apr 5, 2013
19
0
10,520
The first crash was related to video drivers, maybe the vram is bust or it's overheating. Normally the first graphics card crash gives you a driver failure and the rest give a BSOD without much info. Had a situation only a few months ago with a gtx 460 randomly crashing.
 
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W

Wiggleswerth

Honorable
Jun 26, 2013
14
0
10,510


It just shows the files and their location. Nothing I can see to use.
 
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W

Wiggleswerth

Honorable
Jun 26, 2013
14
0
10,510


The Monitor and a printer is all that is plugged in to that outlet. I'll give another cord a try as well.
 
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notherdude

notherdude

Distinguished
Jul 18, 2006
2,425
0
20,760


It says'view a temporary copy of these files', is that not clickable? If not you can read dmp files with this:

http://www.nirsoft.net/utils/blue_screen_view.html

The actual dmp file often spells out the error, sort of
 
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W

Wiggleswerth

Honorable
Jun 26, 2013
14
0
10,510


Okay. I can now see the information. Is there anything specific You want me to look for or list?
 
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