Hi all (I'm running windows 7 ultimate 64 bit) after removing a USB chord from a capture card my computer bluescreened. Normally this wouldn't be an issue however it also resulted in completely breaking my computer. I can no longer use the keyboard or mouse in any of the USB slots once the computer is started up. The only thing saving me is my Wacom pen tablet that allows me to click and move the mouse around.
When logged in the internet also doesn't work, windows diagnoses the problem as a " driver / hardware related problem". Popup boxes continuously remain on the screen labeled " XXX.exe - bad image" XXX.dll is either not designed to run on windows or it contains an error.
What I am trying to do is to restore my computer with factory settings and keep the files that are in my 2nd hard drive or a partition( windows is installed on a SSD). Any help would be appreciated at this point either resolving the current issues or backing up my files as I have no clear idea on what to do.
When logged in the internet also doesn't work, windows diagnoses the problem as a " driver / hardware related problem". Popup boxes continuously remain on the screen labeled " XXX.exe - bad image" XXX.dll is either not designed to run on windows or it contains an error.
What I am trying to do is to restore my computer with factory settings and keep the files that are in my 2nd hard drive or a partition( windows is installed on a SSD). Any help would be appreciated at this point either resolving the current issues or backing up my files as I have no clear idea on what to do.
Facebook
Twitter
Instagram