My friend has recently ordered a "ships in 24 hours" pc from ibuypower. He changed out the graphics card with an AMD radeon R9 270x. He received the pc today and to his surprise it doesn't work. I tried helping him out over the phone and couldnt get anywhere, then i looked and it doesnt seem like his motherboard is compatible with his gpu. His specs are as follows:
CPU: AMD-FX 8320
GPU: AMD Radeon R9 270x 2gb
Mother: Gigabyte GA-970A-D3P
Power Supply: 500 watt
He has had a bunch of issues since he's ordered it 3 weeks ago. It was supposed to be a prebuilt (except for changing the GPU) and ships out in 24 hours. It's been three weeks and nobody was straight with him the whole time and wouldn't say what was going on. He then found out his motherboard was backordered and they comped him with free 3 day shipping. But the date kept getting bumped back further each day. So now he has it, and it doesn't work so obviously he's pretty upset lol. I did some research for him and it looks like his card lists around 200-250 dollars. I told him I'd look for a card for him that was compatible with his motherboard and would be decent enough for him to play games without having to downgrade quality too much. He says he's calling them in the morning and saying, "look, i ordered a ships in 24 hour prebuilt system that took 3 weeks to ship out and obviously during your quality assurance testing you somehow didn't notice that the gpu wasn't compatible with the motherboard. Now i have to send this gpu back to you and pick something else. I'd like a compatible GPU of the same cailber or higher or I'm just sending everything back and want a refund." So, I was hoping you guys could help me find a gpu that would suffice for him and around the same price range or slightly higher (maybe they'll upgrade him for free lol). I also want to make it clear that I've built a couple pc's from ibuypower and havent had a problem with them, i don't want it to seem like im bashing them. Just a messed up situation for him haha. Thanks for the help guys.
*Edit*
Also, I told him I'd rather seem him go with an Nvidia card only because my own preference with them over AMD. So if you're looking, it doesn't have to be AMD, just something compatible.
CPU: AMD-FX 8320
GPU: AMD Radeon R9 270x 2gb
Mother: Gigabyte GA-970A-D3P
Power Supply: 500 watt
He has had a bunch of issues since he's ordered it 3 weeks ago. It was supposed to be a prebuilt (except for changing the GPU) and ships out in 24 hours. It's been three weeks and nobody was straight with him the whole time and wouldn't say what was going on. He then found out his motherboard was backordered and they comped him with free 3 day shipping. But the date kept getting bumped back further each day. So now he has it, and it doesn't work so obviously he's pretty upset lol. I did some research for him and it looks like his card lists around 200-250 dollars. I told him I'd look for a card for him that was compatible with his motherboard and would be decent enough for him to play games without having to downgrade quality too much. He says he's calling them in the morning and saying, "look, i ordered a ships in 24 hour prebuilt system that took 3 weeks to ship out and obviously during your quality assurance testing you somehow didn't notice that the gpu wasn't compatible with the motherboard. Now i have to send this gpu back to you and pick something else. I'd like a compatible GPU of the same cailber or higher or I'm just sending everything back and want a refund." So, I was hoping you guys could help me find a gpu that would suffice for him and around the same price range or slightly higher (maybe they'll upgrade him for free lol). I also want to make it clear that I've built a couple pc's from ibuypower and havent had a problem with them, i don't want it to seem like im bashing them. Just a messed up situation for him haha. Thanks for the help guys.
*Edit*
Also, I told him I'd rather seem him go with an Nvidia card only because my own preference with them over AMD. So if you're looking, it doesn't have to be AMD, just something compatible.
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