Hard disk not working

tituaryan

Honorable
Mar 27, 2012
6
0
10,510
Hi, newly purchased seagate hard disk is not responding,even the data stored in it not showing up, its a newly purchased computer, window8.1 OEM, what to do next & how to rectify this. It was purchased in New Delhi,India on 11/03/2014
II, I assemble a new computer for video editing purpose, brand new, stored some important data in it, I cant afford to loose it, this drive didn,t ork for even 4 days. I am helpless now. I am not that much experienced, in its hard ware and all, How to find its numbers etc.
 

Half Life

Honorable
Sep 2, 2013
545
0
11,160
calm down, HDD failures happen all the time

option one, describe the symptoms and some details on the build, and someone will try to offer some help

or better, go back to where you purchased it from and exchange it with a brand new one, seagate has a "no questions asked" warranty in india even for gray market merchandise
 

tituaryan

Honorable
Mar 27, 2012
6
0
10,510


 

tituaryan

Honorable
Mar 27, 2012
6
0
10,510
Hi, Thanks, I am trying to open the CPU and locate that 'thing' and its details printed on it, the problem at the moment is that I am going out to other city on official tour, will be back in 3-4 days, then I will be able to provide exact details.
Thanks & Best Regards.