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Low FPS in games,need help

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  • Games
  • Components
Last response: in Components
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March 27, 2014 1:13:02 PM

Hello,

I've bought this PC last month and im getting pretty bad performance compared to my old one. 1O Fps drops to >40 in diablo 3 >50fps on medium settings Battlefield 4

The Spec is the following: Asrock 970 PRO 2.0 ,AMD FX 8320,8GB 1600mhz RAM, R9 270x. Before you ask me to update or reinstall drivers,clean registry,use razer gameboost,close applications running in the backround,overclock,close startup programs,verify integrity of game chache,check temperature levels,bios update,mobo default settings ... don't bother I have already done so.Been building and playing pc games for over 15 years now


Im getting pretty desperate and I don't know what to do .Resinstalled windows and everything and still no change. Hope theres a hardware wizzard out there who can help.

Thank you for putting up with my terrible writing :-)


Best regards

More about : low fps games

March 27, 2014 1:22:25 PM

If you really have gone through all of those troubleshooting steps, then you may have a hardware problem on your hands (you should definitely be getting better performance from that system...). The next step may be figuring out what piece of hardware is the problem.

Unless someone else has more troubleshooting ideas :)  (could very well be the case)
m
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March 27, 2014 1:22:43 PM

Well you didn't tell us very much, Why don't you start by giving us exact model numbers for every part of your system, not just general information like "500gb hard drive"
m
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l
Related resources
March 28, 2014 1:49:36 PM

Razer Game Booster Diagnostics Report v2.0 Version: 4.2.42.0
Date: 2014/03/28 22:48:06

Spoiler
----------------------------------
01 - Operating System
----------------------------------

0101 - Operating System : Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
0102 - Language : English (Regional Setting: English)
0103 - BIOS : BIOS Date: 10/02/13 21:01:46 Ver: 04.06.05
0104 - Processor : AMD FX(tm)-8320 Eight-Core Processor (8 CPUs), ~3.5GHz
0105 - Memory : 8192MB RAM
0106 - Available OS Memory : 8148MB RAM
0107 - Page File : 5236MB used, 11059MB available
0108 - Windows Dir : C:\Windows
0109 - DirectX Version : DirectX 11
0110 - DX Setup Parameters : Not found
0111 - User DPI Setting : Using System DPI
0112 - System DPI Setting : 96 DPI (100 percent)
0113 - DWM DPI Scaling : Disabled
0114 - DxDiag Version : 6.01.7601.17514

----------------------------------
02 - Processor
----------------------------------

0201 - Caption : AMD FX(tm)-8320 Eight-Core Processor x8 ~3500MHz
0202 - Current Clock Speed : 3500MHz
0203 - L1-Cache : 384.00 KB
0204 - L2-Cache : 8.00 MB
0205 - L3-Cache : 8.00 MB

----------------------------------
03 - Video Adapter
----------------------------------

0301 - Card Name : AMD Radeon R9 200 Series
0302 - Manufacturer : Advanced Micro Devices, Inc.
0303 - Chiptype : AMD Radeon Graphics Processor (0x6810)
0304 - DAC Type : Internal DAC(400MHz)
0305 - Device Key : Enum\PCI\VEN_1002&DEV_6810&SUBSYS_E271174B&REV_00
0306 - Display Memory : 4095 MB
0307 - AdapterRAM : -2147483648 Byte
0308 - Current Mode : 1920 x 1080 (32 bit) (120Hz)
0309 - Monitor Name : Alienware AW2310 (Digital)
0310 - Driver Name : aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
0311 - Driver Version : 8.17.0010.1247
0312 - Driver Language : English
0313 - DDI Version : 11
0314 - Driver Model : WDDM 1.1
0315 - Driver Beta : False
0316 - Driver Debug : False
0317 - Driver Date : 12/7/2013 00:01:52
0318 - Driver Size : 1318552
0319 - VDD : n/a
0320 - Mini VDD : n/a
0321 - Mini VDD Date : n/a
0322 - Mini VDD Size : 0
0323 - Device Identifier : {D7B71EE2-2B50-11CF-2470-7BC2BEC2C535}
0324 - Vendor ID : 0x1002
0325 - Device ID : 0x6810
0326 - SubSys ID : 0xE271174B
0327 - Revision ID : 0x0000
0328 - Driver Strong Name : oem5.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575:13.251.0.0:p ci\ven_1002&dev_6810
0329 - Rank Of Driver : 00E62001
0330 - Video Accel : ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
0331 - Deinterlace Caps : {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
0332 - D3D9 Overlay : Not Supported
0333 - DXVA-HD : Not Supported
0334 - DDraw Status : Enabled
0335 - D3D Status : Enabled
0336 - AGP Status : Enabled
0337 - Notes : No problems found.

0338 - OpenGL : 6.1.7600.16385 (win7_rtm.090713-1255)

----------------------------------
04 - Memory
----------------------------------

0401 - Total Memory : 7.96 GB
0402 - Free Memory : 3.34 GB
0403 - Total Pagefile : 15.91 GB
0404 - Free Pagefile : 10.80 GB

0405 - Bank Label : A1_BANK0
0406 - Speed : 800 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 4.00 GB

0405 - Bank Label : A1_BANK2
0406 - Speed : 800 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 4.00 GB

----------------------------------
05 - Network
----------------------------------

0501 - Description : Realtek PCIe GBE Family Controller
0502 - Driver Date : 4-21-2011
0503 - Driver Version : 7.44.421.2011

----------------------------------
06 - Motherboard
----------------------------------

0601 - Model : 970 Pro3 R2.0
0602 - Manufacturer : ASRock

----------------------------------
07 - Sound Device
----------------------------------

0701 - Description : Speakers (ASUS Xonar Essence ST Audio Device)
0702 - Default Sound Playback : True
0703 - Default Voice Playback : True
0704 - Hardware ID : PCI\VEN_13F6&DEV_8788&SUBSYS_835D1043&REV_00
0705 - Manufacturer ID : 1
0706 - Product ID : 100
0707 - Type : WDM
0708 - Driver Name : cmudaxp.sys
0709 - Driver Version : 5.12.0001.0008
0710 - Driver attributes : Final Retail
0711 - Date and Size : 4/12/2013 05:21:06
0713 - Driver Provider : ASUSTeK
0714 - Min/Max Sample Rate : 279215904, 279215904
0715 - Static/Strm HW Mix Bufs : 279215904, 279215904
0716 - Static/Strm HW 3D Bufs : 279215904, 279215904
0717 - HW Memory : 10240
0718 - Voice Management : False
0719 - EAX(tm) 2.0 Listen/Src : False, False
0720 - I3DL2(tm) Listen/Src : False, False
0721 - Notes : No problems found.

0701 - Description : Speakers (Realtek High Definition Audio)
0702 - Default Sound Playback : False
0703 - Default Voice Playback : False
0704 - Hardware ID : HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18497892&REV_1003
0705 - Manufacturer ID : 1
0706 - Product ID : 100
0707 - Type : WDM
0708 - Driver Name : RTKVHD64.sys
0709 - Driver Version : 6.00.0001.6482
0710 - Driver attributes : Final Retail
0711 - Date and Size : 10/18/2011 13:53:14
0713 - Driver Provider : Realtek Semiconductor Corp.
0714 - Min/Max Sample Rate : 279215904, 279215904
0715 - Static/Strm HW Mix Bufs : 279215904, 279215904
0716 - Static/Strm HW 3D Bufs : 279215904, 279215904
0717 - HW Memory : 10240
0718 - Voice Management : False
0719 - EAX(tm) 2.0 Listen/Src : False, False
0720 - I3DL2(tm) Listen/Src : False, False
0721 - Notes : No problems found.

0701 - Description : S/PDIF Pass-through Device (ASUS Xonar Essence ST Audio Device)
0702 - Default Sound Playback : False
0703 - Default Voice Playback : False
0704 - Hardware ID : PCI\VEN_13F6&DEV_8788&SUBSYS_835D1043&REV_00
0705 - Manufacturer ID : 1
0706 - Product ID : 100
0707 - Type : WDM
0708 - Driver Name : cmudaxp.sys
0709 - Driver Version : 5.12.0001.0008
0710 - Driver attributes : Final Retail
0711 - Date and Size : 4/12/2013 05:21:06
0713 - Driver Provider : ASUSTeK
0714 - Min/Max Sample Rate : 279215904, 279215904
0715 - Static/Strm HW Mix Bufs : 279215904, 279215904
0716 - Static/Strm HW 3D Bufs : 279215904, 279215904
0717 - HW Memory : 10240
0718 - Voice Management : False
0719 - EAX(tm) 2.0 Listen/Src : False, False
0720 - I3DL2(tm) Listen/Src : False, False
0721 - Notes : No problems found.

0701 - Description : Realtek Digital Output (Realtek High Definition Audio)
0702 - Default Sound Playback : False
0703 - Default Voice Playback : False
0704 - Hardware ID : HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18497892&REV_1003
0705 - Manufacturer ID : 1
0706 - Product ID : 100
0707 - Type : WDM
0708 - Driver Name : RTKVHD64.sys
0709 - Driver Version : 6.00.0001.6482
0710 - Driver attributes : Final Retail
0711 - Date and Size : 10/18/2011 13:53:14
0713 - Driver Provider : Realtek Semiconductor Corp.
0714 - Min/Max Sample Rate : 279215904, 279215904
0715 - Static/Strm HW Mix Bufs : 279215904, 279215904
0716 - Static/Strm HW 3D Bufs : 279215904, 279215904
0717 - HW Memory : 10240
0718 - Voice Management : False
0719 - EAX(tm) 2.0 Listen/Src : False, False
0720 - I3DL2(tm) Listen/Src : False, False
0721 - Notes : No problems found.


----------------------------------
08 - Harddisk
----------------------------------

0801 - Model : Samsung SSD 840 EVO 250GB ATA Device
0802 - Media Type : Fixed hard disk media
0803 - Size : 232.88 GB
0804 - Interface Type : Serial ATA

0801 - Model : WDC WD6401AALS-00J7B1 ATA Device(Western Digital)
0802 - Media Type : Fixed hard disk media
0803 - Size : 596.17 GB
0804 - Interface Type : Serial ATA
0805 - Driver Date : 6-21-2006
0806 - DriverVersion : 6.1.7600.16385

0807 - Caption : C:\
0808 - Capacity : 232.79 GB
0809 - Free Space : 138.58 GB
0810 - Drive Type : 3-Fixed
0811 - File System : NTFS

0807 - Caption : D:\
0808 - Capacity : 100.00 MB
0809 - Free Space : 71.68 MB
0810 - Drive Type : 3-Fixed
0811 - File System : NTFS


m
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l
March 28, 2014 1:51:33 PM

Hope all this info helps
m
0
l
March 28, 2014 2:25:07 PM

Mmm, have you tried turning off V-Sync in the game settings?
m
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March 28, 2014 2:47:54 PM

Yes,I have . My monitor is a 120hz Alienware panel
m
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!