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I have WD My Passport 500 GB, i can access it from USB 3.0 but when i use USB 2.0 i can not access it. Please help me. Thanks

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March 28, 2014 2:43:42 AM

I have WD My Passport 500 GB, i can access it from USB 3.0 but when i use USB 2.0 i can not access it. Please help me. Thanks
March 28, 2014 3:08:37 AM

Does anything else work in the USB 2.0 slot?
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March 28, 2014 3:30:03 AM

ya, it's working
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March 28, 2014 3:34:06 AM

because usb 2.0 only supplies up to 500 mA and usb 3.0 supplies up to 900 mA, it may be that the single usb connector that your portable HDD uses is not supplying enough power. I am guessing here and am not certain. Do you have one of the Y usb cables to connect it to two ports?
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March 28, 2014 4:40:52 AM

logang said:
because usb 2.0 only supplies up to 500 mA and usb 3.0 supplies up to 900 mA, it may be that the single usb connector that your portable HDD uses is not supplying enough power. I am guessing here and am not certain. Do you have one of the Y usb cables to connect it to two ports?


No i dont have it. i use the cable from the box. I still dont understand. So, do i must use that 'Y' usb cable?
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