R9 270X Black Screen Crash while Playing!

el_klaha · Mar 28, 2014

Hello. I'm having quite an issue here.

Just installed my brand new Gygabyte Windforce R9 270X 2GB, and I can't barely play for more than 20-45 minutes without a black screen. It has happened while playing BF4, TitanFall and Diablo3 (D3 went black screen at an hour and a half).

According to various PSU calculators, I need 430W minium; and I have plenty more than that. Is it possible the PSU is faulty, or the R9 270X is faulty?

Here are my specs:

Intel Core i7 3770 3.4Ghz -STOCK-
Corsair Hydro H80.
3 DDR3 Sticks for 12GB.
Gygabyte R9 270X 2GB.
1 M4 Crucial 128Gb SSD.
2 SATA Blue Caviar 1TB HDD.

Please help me, this is driving me nuts!

Rami Zerker Reini · Mar 28, 2014

If the PSU was faulty wouldn't the PC shut down? The GPU does take the most watts in a rig but still..

GhislainG · Mar 28, 2014

It most likely is the GPU that overheats, but you can determine that by running FurMark (or a similar utility) while monitoring the temperature. What PSU do you have?

Rami Zerker Reini · Mar 28, 2014

Try installing the GPU drivers again and if that doesn't work your GPU is most probably broken.

GhislainG · Mar 28, 2014

Rami Zerker Reini :

Drivers can't cause that type of issue where a system crash occurs after playing 20-25 minutes. The GPU is overheating or the PSU can't provide the required power once it gets hot.

el_klaha · Mar 28, 2014

I have a Corsair CX600W 80 Bronze Plus.

GPU temps are between 55-65 ºC on 100% load on Furmark while the BurnIn 15min test. Also my CPU were at 50 ºC on max load. Been monitoring through HWmonitor and can't seem to find the problem!

I even underclocked 40mhz both gpu/memory as this helped someone here on this forum, but didn't work either. Checked my memory with memtest and didn't show any errors on the tests. I even reinstalled Win7 clean to see if it was a driver problem, but stil crashes appeared.

I have an old GTX660, when I plug it in; it works flawless. Never crashes or something! This is really driving me nuts.

Could it be the PSU? Its brand new! Or could it be the GPU instead?

GhislainG · Mar 28, 2014

Let FurMark run while you also run Prime95 torture test on the CPU. The R9 270X draws approximately 40W more than the GTX 660 at full load, but your PSU should normally be able to handle it. It also is possible the new GPU causes more heat inside your case - open the case and use a fan to blow cool air towards the inside of the case while gaming to see if that helps.

el_klaha · Mar 28, 2014

I let Furmark and Prime95 torture test ran for 15 minutes without problems at this moment. GPU is at 74ºC and CPU at 60 ºC. I can't understand what is happening.

Suztera · Mar 28, 2014

Did you uninstall the previous drivers completely? Also try the non-beta drivers. Some people can have problems running them.

Rami Zerker Reini · Mar 28, 2014

el_klaha :

Mind = Blown, I think it's the GPU but truly some weird stuff none the less.

Rami Zerker Reini · Mar 28, 2014

GhislainG :

Are you sure the system crashed? I think his screen went black that's it.

el_klaha · Mar 28, 2014

I've tried Beta and Stable drivers; both with no success.
I get a Black Screen, and I have to hard reset the PC.

What are the possibilities of the PSU being faulty?

Suztera · Mar 28, 2014

el_klaha :

Can happen. Depends how long you had it for and the quality. CX600 isn't a great psu but theoretically it is enough. However, there can be bad batches but they are rare.

el_klaha · Mar 28, 2014

I've had it for 2 weeks, it's brand new.

I forgot to specify my mobo, is an Intel DH77eb.

Rami Zerker Reini · Mar 28, 2014

My god! an Intel MoBo? No wonder xD. I don't believe the PSU's faulty. Might sound like a far leap but I would buy a MoBo that's not made by Intel and get the same GPU or ask for your money back at buy it again.

el_klaha · Mar 28, 2014

I know, but it worked perfectly with the GTX 660; and It should do the same with the R9. I've looked on Internet and there are people with R9 290 on the same MoBo xD

GhislainG · Mar 28, 2014

Rami Zerker Reini :

I use an Intel motherboard when I need a very stable system, e.g., to build a server based on a desktop motherboard. I never had a crash with an Intel motherboard and there are no reasons to claim a motherboard is bad because it says Intel on it. My Asus motherboards definitely have been less stable with a few crashes a year (acceptable on a desktop PC, but not on a server that runs a bunch of VMs). The OP's issue most likely is the GPU or the PSU.

Rami Zerker Reini · Mar 28, 2014

Yeah.. you could get the same new GPU and tell us what happened after you tried it out : /

Shiz0id · Dec 29, 2014

yeah i have the same issue. the system don't really crash. like i can still hear music in the background when im watching something. it has to be a bios or driver problem. i just cant figure it out sadly D;. but if not it's my intel mobo lol. my dream is to go full AMD i do love me some AMD.

memphis_212 · Mar 1, 2015

This may help, it took me a long time to figure this out too.

I recently bought a Windforce r9 270x from newegg a few months back, at first it seemed fine but I noticed artifacts in game every few minutes and screen tearing in browsers mostly and in a few instances of that terrible game Infestation.

After several weeks of testing RAM, CPU, temps, and drivers I decided the GPU was faulty and RMA'd it.

Newegg told me it would be replaced, and later shipped me a refund. I got it sorted out and another card sent back brand new instead of REFURB like i ordered and they covered the cost.

After getting it back..... same problems screen tearing, etc., and even a FULL GPU FAILURE!!!! Screen went black and crazy shyt started to ascend upon my computer.

I am now thinking they just switched barcodes and gave me the same GPU or have a bad line of GPUS.

Adobe photoshop tests render less than half speed of my old GT 9600 1GB!!!! and I cannot use this card at all.

Temps=fine
clock=standard
cooling= not a problem with 6 120mm fans extreme edition loud but awesome cooling, h100i cooler for cpu

temps never reach even 65c on anything

cpu clock has been reset to presets and not overclocked, ram is the same.

My only conclusion is this GPU is total crap, and I am now saving for a more quality gpu like the GTX 9XX line.
]

I hope maybe I helped and if you are considering buying another line i would at least switch to something like the asus r9 270x 3-4gb range (if it exists im just throwing this out without research.)

Hope I cleared something up for you, could also be your psu yeah but I don't think it is based on other things not failing the same like your gpu. HW monitor will show voltages too so learn and check there when you know your stuff.

GhislainG · Mar 1, 2015

Why was this old thread revived?

R9 270X Black Screen Crash while Playing!

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