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Still have Blue screens about memory problems along with direct x, ntoskrnl.exe, and win32k.sys problems @_@' please help me..

Sorry for the trouble and sorry for the multiple threads just I really need this fixed x.x' Please and thank you to anyone who tries to help. http://www.tomshardware.com/answers/id-2083996/blue-screen-death-crashes-playing-games-possibly-driver-issue-corrupted-main-files.html#12981598
8 answers Last reply Best Answer
More about blue screens memory problems direct ntoskrnl exe win32k sys problems
  1. Reviewed your two previous posts on this problem. Someone suggested you run MemTest86+. What was the outcome? Also, were you able to test your GPU in another system?

    Try booting into Safe Mode. If you don't know how to do this, you accomplish this by pressing the F8 key upon startup. You will be taken to the Advanced Boot Menu. Use the arrow keys to move around. Highlight "Safe Mode", and then press the Enter key.

    Safe Mode loads with minimal drivers. If you still run into the BSODs, chances are high you've either got bad RAM or a corrupt installtion of Windows.
  2. Memtest showed no problems at all and I don't have access to another desktop to try that. and um..I only get the BSOD in games so...without drivers working wouldn't it not even open the games? or it would crash worse?..@_@' Idk...
  3. Best answer
    My apologies. Perhaps I didn't read the posts thorough enough. If the BSODs happen only while gaming, then that would suggest GPU or the driver is your problem. Instead of using Safe Mode, use Low Resolution mode and then try running your games.
  4. umm...but I already did ^_^' sorry...
  5. Thanks T_T, I tried the low resolution and it worked like a charm. So does that mean I should reinstall the driver like somebody already suggested earlier? Or would that mean I need to take a different course of action? Sorry I am so new to this ^_^' As for any malware or doing chdsk I ran scans for that before and there were no issues so I don't think I want to run all of that again unless I really have to, since it seems that there are no crashes on low resolution I assume I wouldn't? Idk. Thanks again everyone for your patience with me and your help <^_^>
  6. Alright so I tried uninstalling and reinstalling the driver and I got this thing saying there were some warnings, so I copied the page it gave me. Also it turned out I had 4 versions installed simultaneously x.x I guess that probably WOULD cause some issues. Gonna keep testing but hopefully everything is fixed now despite the warnings.

    Catalyst™ Install Manager
    Installation Report
    03/29/14 18:50:29


    Hardware information

    Name AMD Radeon Graphics Processor
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x6819
    Vendor ID 0x1002
    Class Code 0x030000
    Revision ID 0x00
    Subsystem ID 0x3264
    Subsystem vendor ID 0x1682
    Other hardware

    Existing packages
    Packages for install
    AMD Catalyst Install Manager
    Final Status: Success
    Version of Item: 8.0.915.0
    Size: 20 Mbytes
    Microsoft Visual C++ 2012 Redistributable (x86)
    Final Status: Success
    Version of Item: 10.0.30319
    Size: 9 Mbytes
    AMD Display Driver
    Final Status: Success
    Version of Item: 13.251.0.0000
    Size: 90 Mbytes
    HDMI Audio Driver
    Final Status: Success
    Version of Item: 7.12.0.7717
    Size: 1 Mbytes
    Microsoft Visual C++ 2012 Redistributable (x64)
    Final Status: Success
    Version of Item: 10.0.30319
    Size: 9 Mbytes
    AMD Steady Video Plug-In
    Final Status: Success
    Version of Item: 2.06.0000
    Size: 1 Mbytes
    AMD Accelerated Video Transcoding
    Final Status: Success
    Version of Item: 13.20.100.31206
    Size: 3 Mbytes
    AMD Drag and Drop Transcoding
    Final Status: Success
    Version of Item: 2.00.0000
    Size: 1 Mbytes
    AMD Media Foundation Transcoders
    Final Status: Success
    Version of Item: 1.0.81206.1620
    Size: 1 Mbytes
    AMD Catalyst Control Center
    Final Status: Success
    Version of Item: 2013.1206.1603.28764
    Size: 150 Mbytes
    Microsoft .NET Framework 4.5
    Final Status: Success
    Version of Item: 4.5.50709
    Size: 49 Mbytes


    Other detected devices


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x5a14
    Vendor ID 0x1002
    Class Code 0x060000
    Revision ID 0x02
    Subsystem ID 0x7640
    Subsystem vendor ID 0x1462



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x5a23
    Vendor ID 0x1002
    Class Code 0x080600
    Revision ID 0x00
    Subsystem ID 0x7640
    Subsystem vendor ID 0x1462



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x5a16
    Vendor ID 0x1002
    Class Code 0x060400
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0xaab0
    Vendor ID 0x1002
    Class Code 0x040300
    Revision ID 0x00
    Subsystem ID 0xaab0
    Subsystem vendor ID 0x1682



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x5a19
    Vendor ID 0x1002
    Class Code 0x060400
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x5a1b
    Vendor ID 0x1002
    Class Code 0x060400
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000

    ATI Integrated SATA Support

    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4390
    Vendor ID 0x1002
    Class Code 0x01018f
    Revision ID 0x40
    Subsystem ID 0x7640
    Subsystem vendor ID 0x1462

    ATI Integrated SMBus Support

    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4385
    Vendor ID 0x1002
    Class Code 0x0c0500
    Revision ID 0x42
    Subsystem ID 0x7640
    Subsystem vendor ID 0x1462

    ATI Integrated SATA Support

    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x439c
    Vendor ID 0x1002
    Class Code 0x01018a
    Revision ID 0x40
    Subsystem ID 0x7640
    Subsystem vendor ID 0x1462

    ATI Integrated Azalia Support

    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4383
    Vendor ID 0x1002
    Class Code 0x040300
    Revision ID 0x40
    Subsystem ID 0xf640
    Subsystem vendor ID 0x1462



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4384
    Vendor ID 0x1002
    Class Code 0x060401
    Revision ID 0x40
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1600
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1601
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1602
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1603
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1604
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1605
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000


    Error messages
  7. Let's just make sure you uninstalled it correctly. First, don't follow third party instructions: they usually base their tutorial on own experience, which may be very different in other devices. I suggest you so follow officials steps: http://support.amd.com/en-us/kb-articles/Pages/GPU57RemoveOldGraphicsDrivers.aspx
    Later, manually detect your GPU model and download the lastest driver here: http://support.amd.com/en-us/download.
    Download it and run, but do not start the installation! Check where it will be installed, go there and delete the folder.
    Download CCleaner (by Piriform) www.piriform.com/ccleaner, clean the system and the registry. Now restart your computer and install the driver.
  8. Naozomi said:
    Alright so I tried uninstalling and reinstalling the driver and I got this thing saying there were some warnings, so I copied the page it gave me. Also it turned out I had 4 versions installed simultaneously x.x I guess that probably WOULD cause some issues. Gonna keep testing but hopefully everything is fixed now despite the warnings.

    Catalyst™ Install Manager
    Installation Report
    03/29/14 18:50:29


    Hardware information

    Name AMD Radeon Graphics Processor
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x6819
    Vendor ID 0x1002
    Class Code 0x030000
    Revision ID 0x00
    Subsystem ID 0x3264
    Subsystem vendor ID 0x1682
    Other hardware

    Existing packages
    Packages for install
    AMD Catalyst Install Manager
    Final Status: Success
    Version of Item: 8.0.915.0
    Size: 20 Mbytes
    Microsoft Visual C++ 2012 Redistributable (x86)
    Final Status: Success
    Version of Item: 10.0.30319
    Size: 9 Mbytes
    AMD Display Driver
    Final Status: Success
    Version of Item: 13.251.0.0000
    Size: 90 Mbytes
    HDMI Audio Driver
    Final Status: Success
    Version of Item: 7.12.0.7717
    Size: 1 Mbytes
    Microsoft Visual C++ 2012 Redistributable (x64)
    Final Status: Success
    Version of Item: 10.0.30319
    Size: 9 Mbytes
    AMD Steady Video Plug-In
    Final Status: Success
    Version of Item: 2.06.0000
    Size: 1 Mbytes
    AMD Accelerated Video Transcoding
    Final Status: Success
    Version of Item: 13.20.100.31206
    Size: 3 Mbytes
    AMD Drag and Drop Transcoding
    Final Status: Success
    Version of Item: 2.00.0000
    Size: 1 Mbytes
    AMD Media Foundation Transcoders
    Final Status: Success
    Version of Item: 1.0.81206.1620
    Size: 1 Mbytes
    AMD Catalyst Control Center
    Final Status: Success
    Version of Item: 2013.1206.1603.28764
    Size: 150 Mbytes
    Microsoft .NET Framework 4.5
    Final Status: Success
    Version of Item: 4.5.50709
    Size: 49 Mbytes


    Other detected devices


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x5a14
    Vendor ID 0x1002
    Class Code 0x060000
    Revision ID 0x02
    Subsystem ID 0x7640
    Subsystem vendor ID 0x1462



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x5a23
    Vendor ID 0x1002
    Class Code 0x080600
    Revision ID 0x00
    Subsystem ID 0x7640
    Subsystem vendor ID 0x1462



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x5a16
    Vendor ID 0x1002
    Class Code 0x060400
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0xaab0
    Vendor ID 0x1002
    Class Code 0x040300
    Revision ID 0x00
    Subsystem ID 0xaab0
    Subsystem vendor ID 0x1682



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x5a19
    Vendor ID 0x1002
    Class Code 0x060400
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x5a1b
    Vendor ID 0x1002
    Class Code 0x060400
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000

    ATI Integrated SATA Support

    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4390
    Vendor ID 0x1002
    Class Code 0x01018f
    Revision ID 0x40
    Subsystem ID 0x7640
    Subsystem vendor ID 0x1462

    ATI Integrated SMBus Support

    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4385
    Vendor ID 0x1002
    Class Code 0x0c0500
    Revision ID 0x42
    Subsystem ID 0x7640
    Subsystem vendor ID 0x1462

    ATI Integrated SATA Support

    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x439c
    Vendor ID 0x1002
    Class Code 0x01018a
    Revision ID 0x40
    Subsystem ID 0x7640
    Subsystem vendor ID 0x1462

    ATI Integrated Azalia Support

    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4383
    Vendor ID 0x1002
    Class Code 0x040300
    Revision ID 0x40
    Subsystem ID 0xf640
    Subsystem vendor ID 0x1462



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4384
    Vendor ID 0x1002
    Class Code 0x060401
    Revision ID 0x40
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1600
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1601
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1602
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1603
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1604
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000



    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1605
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000


    Error messages






    Multiple drivers can cause problems; it's more common than you think, actually.
    Use Display Driver Uninstaller, which used to be called Driver Sweeper, to remove all unnecessary drivers. Then do as StoneKany suggested, and download the latest driver for your GPU.
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