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ASUS H81I-PLUS m-ITX USB 3.0 Ports Not Working

Last response: in Motherboards
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March 28, 2014 11:17:41 AM

I just built my first mini-ITX computer. I love it since the whole system is so light and compact. I have Win 7 Pro x64 and have been downloading all windows updates. What I realized is that all my USB 3.0 ports on the front panel of the case and in the back off my motherboard directly, are not functional. Windows does not recognize my USB3.0 Western Digital external drive. I can see the device powers on. I look in the Device Manager and there are no missing drivers.

Any suggestions? Flash BIOS to latest update and reinstall Asmedia USB drivers to latest update?

Corey

ITX Build for setting up Win XP, Vista virtual machines on Win 7 through Virtual Box
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Cooler Master Elite 130 m-ITX case
Asus H81I-Plus m-ITX MoBo
Corsair 250GB SSD
Patriot 8GB of RAM
Intel core i3 - 4330
TP-Link PCI-E Wifi card
Antec 500W Basiq PSU
ASUS DVD-RW 24X
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Best solution

a b V Motherboard
March 28, 2014 11:32:53 AM

Install USB 3.0 Driver updates, chipset, and MEI drivers. Flashing BIOS won't hurt either.

Also consider using ASUS PC Probe, when installed it fixes a lot of device manager and driver

http://www.techspot.com/downloads/265-asus-pc-probe.htm...

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March 28, 2014 12:31:58 PM

Malignant PC said:
Install USB 3.0 Driver updates, chipset, and MEI drivers. Flashing BIOS won't hurt either.

Also consider using ASUS PC Probe, when installed it fixes a lot of device manager and driver

http://www.techspot.com/downloads/265-asus-pc-probe.htm...


Thanks, Malignant. I installed ASUS PC Probe but found it to be useless for me. I thought it would automatically scan for new motherboard drivers like my MSI MoBo off my other system build.

Good advice, though. I'll flash the BIOS again and make sure I get all the latest updates for my motherboard and go from there.
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March 28, 2014 9:55:23 PM

Turns out it was my WD external drive. Needs a driver on the external in order to use in USB 3.0. Tested the USB 3.0 ports with an old thumbdrive and it works.

Now I can't wait to setup my virtual machines.
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