GTX 780 Ti GHz Edition PC shutdown

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borek921

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Mar 28, 2014
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Hello, like a month ago I built this gaming rig, which consists of:

GIGABYTE GeForce GTX 780 Ti GHz Edition
MSI Z87-G45 Gaming
8GB DDR3
Corsair VS650W
Intel i7 4770 3,40 GHz

My shuts down when playing some games. So far I've played Far Cry 3 (regular shutdowns), Dark Souls (only when I fought some Hydra, it spat water on me which created a lot of particles, lowered my framrate and some time liter PC died), GTA IV is fine, now I'm into Diablo 3 and I played fine for like 2 days but now even this game kills my PC, and I played it without an issue on my last PC which was like... so many times worse. My temperatures are fine, when playing Far Cry I got max like 70°C on my GPU. When I played Diablo it was 45°C. So it's definitely not an overheat, CPU was fine as well. The Ubisoft dude told me it's definitely a power supply issue, but is 650W of a good brand really not enough? I have no OC nor any SLI. Should I get a stronger PSU? Or is my PSU fine and it may be fault of something else? Like my power strip maybe? It's so old, jesus, It's been used far before I got my first PC (14 years ago) so I dunno, I'm not into that kind of stuff. Can you guys please help me? I sunk a lot of cash in this rig and I can't even play for a good while lol.
 
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yanis31

yanis31

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i believe the psu has got 50amps on 12v rail (50x12= 600 watts) so it should be enough, altho it's entry level from corsair, i can't see an issue with it unless it's damaged... but at the same time for a 780ti i would have gone a bit higher up the psu food chain.. like a gs / tx series or something
i ran gtx580 which has abotu the same power recommendations on a cx600m which has 46 amps without problems,

start by removing any overclock you have and run all possible stresstests to determine if anything else in your pc is to blame,
occt psu test can give you some useful readings wbout the power lines and stuff...
it still sounds like a bad overclock or psu issue to me...
... may as well be a faulty gpu that can't handle it's own overclock (doesn't sound too likely to me unless gigabyte screwed up - i only have had excellent overclockers from them and i had 3 different windforce cards)
 
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yanis31

yanis31

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what ram are you using?
- it could be alot of things but most i'd say most likely PSU fault,
or GPU is faulty but i don't think this is what would be happening in that case
power consumption:
http://www.tomshardware.com/reviews/geforce-gtx-780-ti-review-benchmarks,3663-15.html

- also gta iv is fine because it's making your gpu relax completely since it stresses cpu more and really is nothing for a top modern gpu like yours - aka less power consumption so no problems,
in theory you should not get a more powerful PSU - i think it is faulty, or something else is, because according to specs
everything has to run fine
 
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borek921

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Patriot ViperX 2x 4 Gb, 1600 MHz 1,5V.

Yeah, it kinda bugs me. PC is a brand new. Can I check somehow if my PC is grounded? Because I don't know if it is, my power strip is plugged into an extension lead, which goes behind a furniture, I don't know where the source is. Is PC being grounded that big of a deal when it comes to shutdowns?
 
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yanis31

yanis31

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well if the 3rd cable is connected (i live in europe- not familar with usa plugs/sockets ) all the way to the wall socket you should be grounded...
it is important for safety.. if something would go horribly wrong it can prevent damage, even from static electricity, that's why you ground yourself before you assemble your pc... let that charge out of yourself,
but technically it doesn't mean that something shouldn't be working,
but i also experienced a rather scary shutdown on the same system when it wasn't grounded (with a high-ish overclock tho ) and i coultn't
even turn the pc on anymore, had to disconnect it and reseat the gpu etc. only then it started working so better make sure...
especially if you have a potential psu problem,
but well with a new pc there's nothing to worry about - you can RMA the faulty parts, just a inconvenience and should first try to figure out which part is it exactly...
i would probably start by installing monitoring tools such as msi afterburner (one of the best) check all the graphs / make it write to log
so after such a crash you can see what was going on - was the power consumption/ voltages of the card at their peaks at that moment etc.
also avoid beta drivers - install latest WHQL version for your gpu in case you use something else...
but also i would be scared to run it since a power supply failure can actually damage/burn out your other components if you get unlucky,
normally the safety systems in it just shut it down but not everybody gets a 2nd chance you know... it's risky
 
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azzazel_99

azzazel_99

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what are your temps? Sounds like overheating and shutting down. Have you also updated your motherboards bios and drivers directly from their website and not using the msi live update tool? The live update tool is trash and i highly recommend against it.
 
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Inso-ThinkTank

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Hi there, it's the card! I had two in SLI mode and I ended up RMA them because they were rebooting my PC all the time. After having them for two months, I just sent them back to Newegg a week ago. They gave me full credit because they know there is an issue with these cards. I'm switching them out for EVGA 780 Ti Dual Classified. If you go on overclock.net Gigabyte 780 ti ghz edition, crashes topic, you will see others having the same issues.
 
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yanis31

yanis31

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max gpu temperature for 780ti from Nvidia website is 95c so you have nothing to worry about here,
my 580 had also 94c or smth like that and it shutdown within 1-2 degrees from it, but pc stayed on just screen went black, had to restart it,
it happened because i was playing around with afterburner and forgot that i had manually set a low constant fan speed,

so if it was temp issue you could always manually turn it all the way up and see what happens but i think it's pretty clear it jsut isn't - those temps are very acceptable and nothing for a gpu,

if the gpu usage and power are representing percentage in the first log then you can see a trend of highish load before the crash,
however it's still relaxing and being bottlenecked most likely by your monitor's refresh rate (if you have v-sync on)
if v-sync is off the fps will go higher than your monitor refresh rate and hit either cpu or gpu limit depending on situation (bottlenecks)
and you will probably get a crash much sooner...

pretty sure it's you PSU or something else going horribly wrong but i don't see any issues with the gpu unless it's faulty... it looks like i't not even getting used much in your system because it's too fast.
 
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yanis31

yanis31

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since you mentioned you have far cry3 - that's a real good gpu torture if you max it out and turn on anti aliasing to max,
AA and post FX are real gpu killer settings - just make sure vsync is off (1 rfame i think was monitor's refresh rate and 2 frames cut the fps in half of that or smth similar)
and of course there's battlefield4 - if you have a 1080p screen and you turn the resolution scale to 200% it will run the game @ 4k resolution and bring any gpu to it's knees - should work fine as a gpu test :)

- that being said - i would be really scared to do this and would immediately seek another PSU to test the system with,
there's risk of damaging something here...
 
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yanis31

yanis31

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Hmmm ok. This hasn't happened in a while with Nvidia, and i love their drivers and interface....
back when the gtx500 series cards came out it was also not advisable to install the latest driver if you had a gtx560 or it would crash, get pink screens, some people even reported cards dying,
it was one of the first 300 series driver or something like that - the solution was simple - roll back to previous driver and wait for them to release a fix, once the fixed driver was released by nvidia there were absolutely no issues anymore,
maybe nvidia rushed a bit too much to beat the 290x with this card (i still want a 780ti tho)...
 
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Inso-ThinkTank

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In my case, it's not the drivers, I had the latest drivers from Nvidia, I think it was 335.xxx and my Asus Extrememe Black Edition had the latest bios. Again, it's the cards, if you search online, a lot of ppl are having the same issues. Gigabyte may have made a bad card or it could be a bad batch of cards. No one really knows. I know my PSU was not the issue, running Corsair's AX1200. I even tested the cards in another PC w/ a similar setup as I have, same issue...constant reboots. Some ppl are getting artifacts on the screen: https://forums.geforce.com/default/topic/688127/geforce-700-600-series/update-gtx-780ti-artifacting-crashing-gygabyte-windforce-gv-n78toc-3gd-oc-bad-batch-/1/ I'm just glad I got rid of them, was a wast of $1400.
 
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yanis31

yanis31

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well yeah i got that it was the cards themselves being underpowered for their clocks or smth like that...
in case of drivers it's actually the latest ones you avoid until fixes are released... but yeah kinda disappointed with gigabyte on this one,
i have had 3 of their windforce cards and all of them have been frankly excellent.
 
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