Computer lockup on all high speed downloads.

Noxeris · Mar 29, 2014

So I've been having an annoying problem for a while now. On pretty much all of my high speed downloads that are bigger than a GB in size my computer randomly locks up and needs a hard reboot. This has been happening since the day I got and built it and I really have no clue what it might be. I think it may be a problem with my NIC but I don't know enough about it to be sure. Another strange thing is that it only affects browser, torrent, and cloud storage downloads. MMO launcher downloads don't get affected by this problem.

Here are my PC specs for reference:
Operating System
Windows 7 Home Premium 64-bit SP1
CPU
AMD A10-5800K
Trinity 32nm Technology
RAM
16.0GB Single-Channel DDR3 @ 669MHz (9-9-10-24)
Motherboard
ASUSTeK COMPUTER INC. F2A85-M (FM2 )
Graphics
VG248 (1920x1080@144Hz)
2047MB NVIDIA GeForce GTX 760 (EVGA)
Storage
1863GB Seagate ST2000DM001-1CH164 ATA Device (SATA)
Optical Drives
DTSOFT Virtual CdRom Device
ASUS DRW-24F1ST a ATA Device
Audio
High Definition Audio Device

Vic 40 · Mar 29, 2014

Does it also happen with other browsers?
Are your drivers updated?

Why does your ram run in single channel?

16.0GB Single-Channel DDR3

I assume you've got with four ramslots 2x8gb's ... ?
Put it in the same colored slots if you do have 2x8gb's.

Noxeris · Mar 29, 2014

It happens with Opera, Chrome, Firefox, and even IE.

Strange thing that I found out a few days ago, my NIC doesn't have updated drivers. I have to manually install the latest drivers every time I reboot my PC. When I do so I can DL for quite a bit longer at high speeds with no problems for a while. I've been using that as a temp fix.

It runs in single channel because it complained when I first booted it up that it only had 8 GB of RAM, but only when it was in the multi channel slots (DIMM 1 and 3). So I put my RAM in DIMM 1-2 and it worked, guess I forgot about it.

I'll switch it right now.

Edit: Switched it to multi. No affect on the problem.

Vic 40 · Mar 29, 2014

Noxeris :

That is a strange thing.Every time the same package?

Noxeris · Mar 29, 2014

Yes and no. I've used the last two driver packages for my NIC. The update from the 18th and now the update from the 24th. So I don't think it's a problem with a corrupted driver download.

Vic 40 · Mar 29, 2014

Noxeris :

Do you get the drivers from the asus site?

Thee are two types of your motherboard,which do you have?
https://www.google.nl/#q=F2A85-M+
look at the first,there's a "PRO" and a "LE" version.
look yours up and update the drivers via support->drivers ands tools.

Noxeris · Mar 29, 2014

I do not actually. I get them from the Realtek site since that's what type of NIC I have. It's the Realtek PCIe GBE Family Controller. I'll try the one from Asus though.

Edit: Hmmm, no crashes yet but my DL speed is capping out at ~500 KB/s whereas before it was capping out at ~5 MB/s. Also, my Upload speed is wayyyyy up. It's hovering around 2 MB/s where before it was about 600 KB/s.

Vic 40 · Mar 29, 2014

Noxeris :

Good,let me know how that works out.

Do you do this with all drivers?
Have you installed any driver for your motherboard from the asus site? If not do this also and start installing with the chipset drivers.

Noxeris · Mar 29, 2014

I do it with most drivers. I really don't trust the auto update since it seems to not work a lot. Currently I do it with everything but fan control and GPU drivers.

I wasn't sure what my chipset was at and I didn't feel like digging though the registry to find it so I just updated it anyways. Along with some out of date Asus utils. And so far so good. I'm currently testing it by torrenting a 26 GB projects folder from one of my cloud servers so we'll see how it goes.

Vic 40 · Mar 29, 2014

Noxeris :

That's why you update from the asus site,under specs you'll find the chipset if you want to know and under support->drivers and tools you'll find automatically the drivers for it when you've picked your windows version.
In both cases it says "CHIPSET".

Noxeris · Mar 29, 2014

Ah, sorry if I wasn't clear before. I know what my chipset is, I just didn't know what version my chipset drivers were at.

I've had no problems since I updated my chipset drivers and that makes me think that they must have been outdated. Thanks for your help! I probably wouldn't have figured it out for while if you hadn't helped me.

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