Black screen after gpu driver install

Valenminbari · Mar 29, 2014

4570
760gtx
win 8.1 pro x64

Hey guys I've got some kind've graphics problem which I think is driver related. If I install my graphics drivers then 2/3 of the way through the install process the screen goes black. If I boot with integrated graphics and then install my nvidia drivers then I'll get a black screen saying no input signal once the computer has booted into windows. Strangely also if I install the integrated graphics drivers then I get a similar black screen issue when I'm installing them. I also get the same issue if I leave automatically install device drivers on and my computer is connected to the internet. I've tried both 320.49 and 355.33 drivers and neither seems to work.

Anyone have any ideas for how I could fix it? Or alternatively any idea what the problem might be?

brarboy · Mar 29, 2014

go to Device Manager, under the option of Display Adapters make sure both(Intel and Gpu) of the options are enabled.

Valenminbari · Mar 30, 2014

brarboy :

When they're both enabled with in theory the correct drivers things still don't work. Infact even if I specifically disable them then they come back with a windows basic display driver and things work on a limited level (800x600 with lag if I'm using gpu or 1920x1080 with lag if I'm using onboard). I don't think the drivers not being enabled is the problem.

brarboy · Mar 30, 2014

Valenminbari :

try bios update of your motherboard then, hopefully it will fix your problem. Before that, you can also try clearing CMOS, if that fixes anything for you without bios update.

Valenminbari · Mar 30, 2014

Thanks for the response. My UEFI has been the latest version for a long time, I tried flashing it and I still have the problem. I've also tried clearing cmos and that doesn't fix the problem, neither does setting cmos back to defaults. Do you have any idea how I could tell whether it's my motherboard or my gpu at fault? If it is my gpu and it only affects my current monitor (on nvidia forums there's a thread with a similar issue that seems to only affect some monitors) I don't actually have a way of testing it with a different monitor currently. I doubt it's an inherent problem with the monitor itself though because it's currently running at 1080p native so it appears to be working.

brarboy · Mar 30, 2014

Just make sure of basic steps, like check if your GPU is properly seated in PCIEx16 slot of your motherboard and you are providing as much power it needs. Check your ram sticks, clean them and boot with single stick. For rest information check this link out if you haven't already:
http://www.tomshardware.com/faq/id-1893016/post-system-boot-video-output-troubleshooting-checklist.html
What psu model are you using now?

Valenminbari · Mar 30, 2014

I just tried out my 560gtx and it works perfectly. Is there anything else I should check before going for a refund on my 760gtx?

brarboy · Mar 30, 2014

Valenminbari :

what power supply are you using? Pls add the model of the psu too. That's the last thing to check before you send it back.

Valenminbari · Mar 30, 2014

Coolermaster thunder 600w PSU. Apparently it's a good brand and it should definitely be enough power.

brarboy · Mar 30, 2014

Valenminbari :

yeah that's good enough for you to run GTX 760. If it is possible, run on any other pc. If not, you can send it back.

Valenminbari · Mar 30, 2014

Thanks for the help. I wanted to try everything I could software wise to get it to work but it appears to not be cooperating.

brarboy · Mar 30, 2014

Valenminbari :

glad we could provide some help.

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