Computer keeps BSODing
Tags:
- Computers
- Windows 7
- Blue Screen
Last response: in Windows 7
Sean Fuentes
March 30, 2014 12:44:28 AM
As the title say computer is Blue Screen of Deathing. I have installed and run WinDBG. No clue what any of it means tho. So here it is and hopefully someone can help me out.
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`03414000 PsLoadedModuleList = 0xfffff800`036576d0
Debug session time: Sun Mar 30 01:54:19.421 2014 (UTC - 4:00)
System Uptime: 0 days 0:32:31.452
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`fffdf018). Type ".hh dbgerr001" for details
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 4E, {2, 8a811, 14e5ff, 1}
Probably caused by : memory_corruption ( nt!MiUnlinkPageFromLockedList+8d )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc). If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000000000000002, A list entry was corrupt
Arg2: 000000000008a811, entry in list being removed
Arg3: 000000000014e5ff, highest physical page number
Arg4: 0000000000000001, reference count of entry being removed
Debugging Details:
------------------
BUGCHECK_STR: 0x4E_2
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: dota.exe
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff8000349a2ed to fffff80003489bc0
STACK_TEXT:
fffff880`08c4f308 fffff800`0349a2ed : 00000000`0000004e 00000000`00000002 00000000`0008a811 00000000`0014e5ff : nt!KeBugCheckEx
fffff880`08c4f310 fffff800`0349f315 : fffff6fc`c010eae8 00000000`00000000 fffffa80`01cf9b00 fffffa80`00646f20 : nt!MiUnlinkPageFromLockedList+0x8d
fffff880`08c4f390 fffff800`03477efe : fffff980`21d40000 00000000`0037d000 00000000`00000000 fffffa80`06667380 : nt!MmCheckCachedPageStates+0x295
fffff880`08c4f540 fffff800`03773100 : 00000000`00000000 00000000`00e00000 fffffa80`0460fbe0 00000000`eb2e637f : nt!CcFetchDataForRead+0x10e
fffff880`08c4f5a0 fffff880`012eddbf : fffff880`00000001 00000000`00000005 fffffa80`00040000 fffffa80`003b2a01 : nt!CcCopyRead+0x180
fffff880`08c4f660 fffff880`01052098 : fffffa80`0460fbe0 fffffa80`06667318 00000000`00120089 fffffa80`0460fc01 : Ntfs!NtfsCopyReadA+0x18f
fffff880`08c4f840 fffff880`010558ba : fffff880`08c4f910 00000000`eb2b0003 00000000`eb2b0000 fffffa80`0460fb00 : fltmgr!FltpPerformFastIoCall+0x88
fffff880`08c4f8a0 fffff880`01073630 : fffffa80`0460fbe0 00000000`00000000 fffff880`08c4fa00 00000000`003b2a44 : fltmgr!FltpPassThroughFastIo+0xda
fffff880`08c4f8e0 fffff800`03772c39 : fffffa80`0460fbe0 00000000`00000001 fffffa80`04018080 fffffa80`0460fbe0 : fltmgr!FltpFastIoRead+0x1d0
fffff880`08c4f980 fffff800`03488e53 : 00000000`73c72450 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtReadFile+0x417
fffff880`08c4fa70 00000000`73c72e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`003aef08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x73c72e09
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!MiUnlinkPageFromLockedList+8d
fffff800`0349a2ed cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!MiUnlinkPageFromLockedList+8d
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 521ea035
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: X64_0x4E_2_nt!MiUnlinkPageFromLockedList+8d
BUCKET_ID: X64_0x4E_2_nt!MiUnlinkPageFromLockedList+8d
Followup: MachineOwner
if you need anymore info i'll get it asap.
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`03414000 PsLoadedModuleList = 0xfffff800`036576d0
Debug session time: Sun Mar 30 01:54:19.421 2014 (UTC - 4:00)
System Uptime: 0 days 0:32:31.452
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`fffdf018). Type ".hh dbgerr001" for details
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 4E, {2, 8a811, 14e5ff, 1}
Probably caused by : memory_corruption ( nt!MiUnlinkPageFromLockedList+8d )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc). If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000000000000002, A list entry was corrupt
Arg2: 000000000008a811, entry in list being removed
Arg3: 000000000014e5ff, highest physical page number
Arg4: 0000000000000001, reference count of entry being removed
Debugging Details:
------------------
BUGCHECK_STR: 0x4E_2
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: dota.exe
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff8000349a2ed to fffff80003489bc0
STACK_TEXT:
fffff880`08c4f308 fffff800`0349a2ed : 00000000`0000004e 00000000`00000002 00000000`0008a811 00000000`0014e5ff : nt!KeBugCheckEx
fffff880`08c4f310 fffff800`0349f315 : fffff6fc`c010eae8 00000000`00000000 fffffa80`01cf9b00 fffffa80`00646f20 : nt!MiUnlinkPageFromLockedList+0x8d
fffff880`08c4f390 fffff800`03477efe : fffff980`21d40000 00000000`0037d000 00000000`00000000 fffffa80`06667380 : nt!MmCheckCachedPageStates+0x295
fffff880`08c4f540 fffff800`03773100 : 00000000`00000000 00000000`00e00000 fffffa80`0460fbe0 00000000`eb2e637f : nt!CcFetchDataForRead+0x10e
fffff880`08c4f5a0 fffff880`012eddbf : fffff880`00000001 00000000`00000005 fffffa80`00040000 fffffa80`003b2a01 : nt!CcCopyRead+0x180
fffff880`08c4f660 fffff880`01052098 : fffffa80`0460fbe0 fffffa80`06667318 00000000`00120089 fffffa80`0460fc01 : Ntfs!NtfsCopyReadA+0x18f
fffff880`08c4f840 fffff880`010558ba : fffff880`08c4f910 00000000`eb2b0003 00000000`eb2b0000 fffffa80`0460fb00 : fltmgr!FltpPerformFastIoCall+0x88
fffff880`08c4f8a0 fffff880`01073630 : fffffa80`0460fbe0 00000000`00000000 fffff880`08c4fa00 00000000`003b2a44 : fltmgr!FltpPassThroughFastIo+0xda
fffff880`08c4f8e0 fffff800`03772c39 : fffffa80`0460fbe0 00000000`00000001 fffffa80`04018080 fffffa80`0460fbe0 : fltmgr!FltpFastIoRead+0x1d0
fffff880`08c4f980 fffff800`03488e53 : 00000000`73c72450 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtReadFile+0x417
fffff880`08c4fa70 00000000`73c72e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`003aef08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x73c72e09
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!MiUnlinkPageFromLockedList+8d
fffff800`0349a2ed cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!MiUnlinkPageFromLockedList+8d
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 521ea035
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: X64_0x4E_2_nt!MiUnlinkPageFromLockedList+8d
BUCKET_ID: X64_0x4E_2_nt!MiUnlinkPageFromLockedList+8d
Followup: MachineOwner
if you need anymore info i'll get it asap.
More about : computer bsoding
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Reply to Sean Fuentes
manu354
March 30, 2014 12:49:21 AM
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Sean Fuentes
March 30, 2014 1:53:56 AM
No I'm not overclocking. And it's not only when I am playing Dota it just happens that this log is while I was playing dota.
CPU: Intel Core i5-4670K 3.4GHz Quad-Core Processor ($236.98 @ Newegg Canada)
CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler ($31.06 @ DirectCanada)
Motherboard: Gigabyte GA-H87M-D3H Micro ATX LGA1150 Motherboard ($92.97 @ DirectCanada)
Memory: Kingston Predator Series 8GB (2 x 4GB) DDR3-1600 Memory ($57.98 @ Amazon Canada)
Storage: Plextor M5S Series 128GB 2.5" Solid State Disk ($88.99 @ NCIX)
Storage: Seagate Barracuda 1TB 3.5" 7200RPM Internal Hard Drive ($64.75 @ Vuugo)
Video Card: PowerColor Radeon HD 7970 3GB Video Card ($289.99 @ NCIX)
Case: Zalman Z9 Plus ATX Mid Tower Case ($52.99 @ NCIX)
Power Supply: XFX 550W 80 PLUS Bronze Certified ATX12V / EPS12V Power Supply ($47.99 @ NCIX)
Optical Drive: Samsung SH-224DB/BEBE DVD/CD Writer ($14.99 @ NCIX)
That's everything that is in my computer short of the RAM which is 1 stick of 4gig 1333 mhz muschkin ram.
No I don't monitor my temperatures. What program should I get to do that?
CPU: Intel Core i5-4670K 3.4GHz Quad-Core Processor ($236.98 @ Newegg Canada)
CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler ($31.06 @ DirectCanada)
Motherboard: Gigabyte GA-H87M-D3H Micro ATX LGA1150 Motherboard ($92.97 @ DirectCanada)
Memory: Kingston Predator Series 8GB (2 x 4GB) DDR3-1600 Memory ($57.98 @ Amazon Canada)
Storage: Plextor M5S Series 128GB 2.5" Solid State Disk ($88.99 @ NCIX)
Storage: Seagate Barracuda 1TB 3.5" 7200RPM Internal Hard Drive ($64.75 @ Vuugo)
Video Card: PowerColor Radeon HD 7970 3GB Video Card ($289.99 @ NCIX)
Case: Zalman Z9 Plus ATX Mid Tower Case ($52.99 @ NCIX)
Power Supply: XFX 550W 80 PLUS Bronze Certified ATX12V / EPS12V Power Supply ($47.99 @ NCIX)
Optical Drive: Samsung SH-224DB/BEBE DVD/CD Writer ($14.99 @ NCIX)
That's everything that is in my computer short of the RAM which is 1 stick of 4gig 1333 mhz muschkin ram.
No I don't monitor my temperatures. What program should I get to do that?
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Reply to Sean Fuentes
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There are a few programs out there. I am presently using HWInfo, but SpeedFan and AIDA64 are also good programs. HWInfo and SpeedFan are free, AIDA64 has a demo mode that has some features turned off until you pay for it. All of these are good programs.
Like I said HWInfo is a what I use. You can monitor temps, voltages, and fan speeds.
Like I said HWInfo is a what I use. You can monitor temps, voltages, and fan speeds.
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Sean Fuentes
March 30, 2014 1:58:44 AM
=================================================
Dump File : 033014-11668-01.dmp
Crash Time : 3/30/2014 1:54:19 AM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 00000000`00000002
Parameter 2 : 00000000`0008a811
Parameter 3 : 00000000`0014e5ff
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\033014-11668-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 276,496
Dump File Time : 3/30/2014 1:54:50 AM
==================================================
There is the BlueScreenView as well. Though now that I have this BlueScreenView program I am realising there have been a bunch of DIFFERENT blue screens. majority were 1a where as this one was 4e. Soooo quite a bigger difference here than I thought. Might need more help xD
Dump File : 033014-11668-01.dmp
Crash Time : 3/30/2014 1:54:19 AM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 00000000`00000002
Parameter 2 : 00000000`0008a811
Parameter 3 : 00000000`0014e5ff
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\033014-11668-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 276,496
Dump File Time : 3/30/2014 1:54:50 AM
==================================================
There is the BlueScreenView as well. Though now that I have this BlueScreenView program I am realising there have been a bunch of DIFFERENT blue screens. majority were 1a where as this one was 4e. Soooo quite a bigger difference here than I thought. Might need more help xD
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Sean Fuentes
March 30, 2014 2:03:44 AM
I would download Memtest. You can get the ISO, burn it to CD / DVD or make a bootable USB stick. Run it and let it run overnight. If there is anything wrong with your RAM, you'll see errors when you come back. The longer you run it, the better. I've had RAM that ran for 3 hours with no errors, went to bed, when I got up, it was consistently erroring in the same cells.
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Sean Fuentes said:
okay what is a reasonable temperature to be running at?Since you said that it can happen at anytime, not just gaming, I would be more interested in your CPU temp. For your i5, you should idle at around 30-35C at a room temperature of around 22C depending on the airflow in your case. Also check it when you load the CPU. Prime95 on small FFT's should load all four cores and give you a worst case scenario. Temps will jump to mid 60's to mid 70's depending on how your system is set up. Anything more than this and you may have a overheating problem.
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Sean Fuentes
March 30, 2014 2:19:28 AM
Well if this were a overclock stability test, I would suggest letting it run for 4-8 hours. However we just want to see what the max temps are. I would let it run 5 - 10 minutes and note the maximum temperature. At 68 C, that seems pretty normal to me. So I'm pretty sure that your CPU temp isn't the problem. You could investigate the GPU temp while gaming if you want, but as you said, you don't have to be gaming to have the BSOD.
It seems at this point that you may have a memory problem. Memtest might be the next test to run.
It seems at this point that you may have a memory problem. Memtest might be the next test to run.
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Sean Fuentes
March 30, 2014 2:25:06 AM
Sean Fuentes
March 30, 2014 3:22:11 AM
First thing I would do is try to reseat your RAM in the slots there in. Remove them and then fully re-insert them. Then re-run Memtest. See if that makes a difference. If not, try them in the other slots, here I'm assuming you have two DIMM's and 4 slots since you didn't provide system specs. Again test to see if it changes.
If all that fails, then you'll have to RMA your RAM. Most RAM comes with a lifetime warranty.
If all that fails, then you'll have to RMA your RAM. Most RAM comes with a lifetime warranty.
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Sean Fuentes
March 30, 2014 4:43:32 AM
Sorry, I forgot you posted your specs. As for RMA, yeah most likely they won't issue one without a receipt.
Do you have XMP profile on those DIMM's and if so are you running it that way or are is your motherboard set to Auto? Are you manually specifying anything to do with RAM timings, voltages, etc?
If the answer to any of these questions is yes, I'd try setting them to Auto and retry Memtest.
Do you have XMP profile on those DIMM's and if so are you running it that way or are is your motherboard set to Auto? Are you manually specifying anything to do with RAM timings, voltages, etc?
If the answer to any of these questions is yes, I'd try setting them to Auto and retry Memtest.
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Sean Fuentes
April 1, 2014 7:55:04 PM
I have no idea what XMP or DIMM is but no I have not manually done anything with the RAM. Sorry I lost track of this post. I have still been BSODing 2+ times a day
Here is a full view of all of my BSODs
https://drive.google.com/file/d/0B61O9H3U4YjaYS1Pbmt5RH...
Here is a full view of all of my BSODs
https://drive.google.com/file/d/0B61O9H3U4YjaYS1Pbmt5RH...
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Reply to Sean Fuentes
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DIMM stands for Dual Inline Memory Module. I assume that you have two, please correct me if I'm wrong. First try to reseat the RAM and retry Memtest. If that doesn't fix it, try one DIMM at a time and test with Memtest.
However it really looks like you have bad RAM, and since you can't RMA, then you may want to just fast track it and get new RAM.
However it really looks like you have bad RAM, and since you can't RMA, then you may want to just fast track it and get new RAM.
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Sean Fuentes
April 2, 2014 1:56:13 AM
Sean Fuentes
April 2, 2014 2:07:06 AM
Sean Fuentes
April 2, 2014 2:09:31 AM
Sean Fuentes
April 2, 2014 10:52:55 PM
Sean Fuentes
April 3, 2014 2:20:08 AM
Something like this would be fine:
Link
I like Corsair RAM. No point in going to crazy speeds as it's been shown the Haswell doesn't benefit a whole lot with high bandwidth and /or low latency RAM, so DDR3 1600 is probably the right choice. I picked the low profile stuff (no tricked out heatsink) to be sure that there's no conflict with your CPU heatsink. I also picked standard black, they have green and blue in the same stuff if that works better for your colors of your motherboard.
Memory Express is where I buy most of my stuff from. They have Uber Price Beat which means if you can find the exact same item cheaper somewhere else and that somewhere else has it in stock, if you give them the link to the advertisement they will beat it by 25% of the difference. You can't go wrong. So if you find it for $20 cheaper they will take that $20 dollars off their price plus another $5.
Link
I like Corsair RAM. No point in going to crazy speeds as it's been shown the Haswell doesn't benefit a whole lot with high bandwidth and /or low latency RAM, so DDR3 1600 is probably the right choice. I picked the low profile stuff (no tricked out heatsink) to be sure that there's no conflict with your CPU heatsink. I also picked standard black, they have green and blue in the same stuff if that works better for your colors of your motherboard.
Memory Express is where I buy most of my stuff from. They have Uber Price Beat which means if you can find the exact same item cheaper somewhere else and that somewhere else has it in stock, if you give them the link to the advertisement they will beat it by 25% of the difference. You can't go wrong. So if you find it for $20 cheaper they will take that $20 dollars off their price plus another $5.
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Sean Fuentes
April 3, 2014 3:50:58 AM
Moving up to 16GB? Just so you know at least for the moment gaming doesn't benefit from more than 8GB. However if you use memory intensive software such as photo editing, it should definitely help.
I am including two kits, the first is pretty much the kit I already suggested only in 2X8GB and CAS 10 rather than 9. Something about the denser memory, they run it on looser timings. The other kit has a CAS of 9 if you want the tighter timings.
CAS 10 Kit
CAS 9 Kit
The CAS 9 kit is taller, so you'll want to have a look at your motherboard / heatsink combo to be sure you'll have enough clearance to install it. That is if you want this kit to begin with.
They had some other good kits listed, but they are presently out of stock, for instance Kingston Hyper X Genesis.
I am including two kits, the first is pretty much the kit I already suggested only in 2X8GB and CAS 10 rather than 9. Something about the denser memory, they run it on looser timings. The other kit has a CAS of 9 if you want the tighter timings.
CAS 10 Kit
CAS 9 Kit
The CAS 9 kit is taller, so you'll want to have a look at your motherboard / heatsink combo to be sure you'll have enough clearance to install it. That is if you want this kit to begin with.
They had some other good kits listed, but they are presently out of stock, for instance Kingston Hyper X Genesis.
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Sean Fuentes
April 4, 2014 11:31:09 AM
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!
yeah I did provide specs I'll try reseating an running memtest