I have been experiencing problems staying connected to Diablo III and World of Warcraft where I would be unable to participate in the game anywhere from 5 seconds to 2 minutes. Many times I would get disconnected and progress would be lost so I looked on the internet to find many people suggesting PathPing from the command prompt.
Upon using PathPing I find that from hops 0 to 1 I experience 90-100% packet loss which is very bad.
0 minilump [192.168.0.6]
8/ 100 = 8% |
1 --- 100/ 100 =100% 92/ 100 = 92% 10.105.128.1
0/ 100 = 0% |
2 10ms 13/ 100 = 13% 5/ 100 = 5% 24-234-16-181.ptp.lvcm.net [24.234.16.181]
0/ 100 = 0% |
3 11ms 10/ 100 = 10% 2/ 100 = 2% 24-234-6-73.ptp.lvcm.net [24.234.6.73]
0/ 100 = 0% |
4 12ms 8/ 100 = 8% 0/ 100 = 0% 24-234-6-254.ptp.lvcm.net [24.234.6.254]
0/ 100 = 0% |
5 31ms 11/ 100 = 11% 3/ 100 = 3% dllsbbrj02-ge020.rd.dl.cox.net [68.1.0.149]
0/ 100 = 0% |
6 23ms 9/ 100 = 9% 1/ 100 = 1% xe-7-2-3.edge2.LosAngeles9.Level3.net [4.53.230.65]
0/ 100 = 0% |
7 29ms 12/ 100 = 12% 4/ 100 = 4% vlan90.csw4.LosAngeles1.Level3.net [4.69.144.254]
0/ 100 = 0% |
8 21ms 11/ 100 = 11% 3/ 100 = 3% ae-91-91.ebr1.LosAngeles1.Level3.net [4.69.137.13]
0/ 100 = 0% |
9 29ms 10/ 100 = 10% 2/ 100 = 2% ae-6-6.ebr1.Tustin1.Level3.net [4.69.153.222]
0/ 100 = 0% |
10 23ms 9/ 100 = 9% 1/ 100 = 1% ae-106-3506.bar2.Tustin1.Level3.net [4.69.158.102]
0/ 100 = 0% |
11 26ms 8/ 100 = 8% 0/ 100 = 0% 192.205.37.145
92/ 100 = 92% |
12 --- 100/ 100 =100% 0/ 100 = 0% cr1.la2ca.ip.att.net [12.122.128.102]
I did this twice on my desktop which is connected to a Motorola SB6150 modem/router via ethernet cable. I then tested this twice again using a laptop that connected wirelessly and I found the same results. I then swapped the Motorola SB6150 with an older motorola SB5101 modem and tested again with my desktop still hardwired and yet again found the same results.
The only thing I have not swapped is the coaxial cable going from my modem to my wall. My question is: could it be the cable or is there something I am missing? What could cause the constant disconnection or high latency on two computers that are achieving the same results with two different modems?
One last piece of information: my ISP is Cox Cable.
Upon using PathPing I find that from hops 0 to 1 I experience 90-100% packet loss which is very bad.
0 minilump [192.168.0.6]
8/ 100 = 8% |
1 --- 100/ 100 =100% 92/ 100 = 92% 10.105.128.1
0/ 100 = 0% |
2 10ms 13/ 100 = 13% 5/ 100 = 5% 24-234-16-181.ptp.lvcm.net [24.234.16.181]
0/ 100 = 0% |
3 11ms 10/ 100 = 10% 2/ 100 = 2% 24-234-6-73.ptp.lvcm.net [24.234.6.73]
0/ 100 = 0% |
4 12ms 8/ 100 = 8% 0/ 100 = 0% 24-234-6-254.ptp.lvcm.net [24.234.6.254]
0/ 100 = 0% |
5 31ms 11/ 100 = 11% 3/ 100 = 3% dllsbbrj02-ge020.rd.dl.cox.net [68.1.0.149]
0/ 100 = 0% |
6 23ms 9/ 100 = 9% 1/ 100 = 1% xe-7-2-3.edge2.LosAngeles9.Level3.net [4.53.230.65]
0/ 100 = 0% |
7 29ms 12/ 100 = 12% 4/ 100 = 4% vlan90.csw4.LosAngeles1.Level3.net [4.69.144.254]
0/ 100 = 0% |
8 21ms 11/ 100 = 11% 3/ 100 = 3% ae-91-91.ebr1.LosAngeles1.Level3.net [4.69.137.13]
0/ 100 = 0% |
9 29ms 10/ 100 = 10% 2/ 100 = 2% ae-6-6.ebr1.Tustin1.Level3.net [4.69.153.222]
0/ 100 = 0% |
10 23ms 9/ 100 = 9% 1/ 100 = 1% ae-106-3506.bar2.Tustin1.Level3.net [4.69.158.102]
0/ 100 = 0% |
11 26ms 8/ 100 = 8% 0/ 100 = 0% 192.205.37.145
92/ 100 = 92% |
12 --- 100/ 100 =100% 0/ 100 = 0% cr1.la2ca.ip.att.net [12.122.128.102]
I did this twice on my desktop which is connected to a Motorola SB6150 modem/router via ethernet cable. I then tested this twice again using a laptop that connected wirelessly and I found the same results. I then swapped the Motorola SB6150 with an older motorola SB5101 modem and tested again with my desktop still hardwired and yet again found the same results.
The only thing I have not swapped is the coaxial cable going from my modem to my wall. My question is: could it be the cable or is there something I am missing? What could cause the constant disconnection or high latency on two computers that are achieving the same results with two different modems?
One last piece of information: my ISP is Cox Cable.
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