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Computer freezing when.. and USB losing power.

Tags:
  • Phones
  • rfi
  • interference
  • USB
  • Components
Last response: in Components
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March 31, 2014 2:53:18 AM

1: Whenever a mobile phone near the computer (around 2 meters) receive a message or a call the all programs start not answering or throw a general protection fault, one each time, then the mouse becomes sluggish until it comes to a halt. The HDD led is set on and the reset button doesn't work, only holding power or unplugging the computer makes it turn off. This started since I bought a new computer.

2: I noticed my webcam would get disconnected and I had to click on the reconnect button to make it come back, then noticed my wacom table would freeze for 1-10 seconds, then also noticed the sound stopped sometimes (I use a USB AMP/DAC which I plug the phones in). After some time I realized they were all USB devices and thought it must be something with the USB itself.

Tried going to device manager and remove the 'Allow the computer to turn off this device'. Also went into the power options and made the USB always on. Didn't work. Tried downloading drivers for my motherboard (from gigabyte site itself) and when I try to install those it says it's not compatible. Forced a manual install with the .inf's, but the USB stopped working at all, rolled back the drivers, but the issue continues.

The camera needs to be manually reopened on any cam software, the tablet recovers itself (its drivers I guess) but the sound never turns itself back on unless I unplug and plug the phones, also, while I have no sound it seems that every sound gets into a queue and makes the programs that want to output them freeze until the phone is reconnected back again, just then all the 'queued' sounds are played and the programs unfreeze. Happens in particular with flashes, it plays videos until 7 exactly seconds (with no sound) and pauses, I just unplug and reconnect the phone back and the video resumes playing fine.

Another thing I noticed is that when I turn on/off/change speed of my fan (not computer fan, just regular fan) the sound stops for a second but recovers without needing to do anything, but that doesn't always happens, just sometimes. That second issue only started like half a year later after swapping the pc.

I'm on W7x64

More about : computer freezing usb losing power

March 31, 2014 3:09:30 AM

"Tried downloading drivers for my motherboard (from gigabyte site itself) and when I try to install those it says it's not compatible"

That means you downloaded the wrong drivers.

If your PC was factory-built, you should download the motherboard drivers from the PC manufacturer's website, not from the motherboard manufacturer.
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