My Asus notebook wont charge

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Asusman0

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Mar 31, 2014
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When I first got my Asus laptop I was thrilled, my broher turned it on without reading the packets it came with, but after i started to notice that my laptop wasnt charging i read one of the quick start guides and it said that you have to charge it for three hours before using it. I tried to call the asus company but they ask me these things that i dont know about my laptop, (btw i'm only 13 so im not a computer genius) what should i do?? i was thinking about going back to "Best Buy" and have them take a look at the battery and maybe replace it but it might cost money.
 
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