Kernel-Power 41(63) error and etc with new graphics card

Smoompa

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Mar 31, 2014
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I just got an ASUS GeForce gtx 750ti-oc-2GD5. Installed it and it was working fine for a while, maybe an hour, then it crashed. The kernel-Power error was the culprit apparently and I had this problem with my last nvidia card's sound drivers conflicting somehow with my sound card, so I disabled them and it worked fine then. This time, whenever I do anything on start-up it crashes, sometimes just restarts, sometimes bsod, and a few times told me Windows could not load correctly. It's pretty much unusable right now, so I'm posting from my phone in hopes maybe someone knows how to remedy this situation :)
 

Smoompa

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Mar 31, 2014
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Well, it's a 600w power supply, and it has a sufficient amount of voltage for the card on such and such rail.

Otherwise theres 10GB ram DDR3, AMD FX-6350 six-core processor 3.9 GHz, with windows 8 currently. I did a reinstall of windows earlier, which seems to have solved the major problem of constant crashes, but it's still doing it about every 10-30 minutes. And it just all goes black suddenly, no warning or bsod now.

Also, I have a creative sound blaster z card that is about as new as this graphics card, I got that and another graphics card about the same time, a week or so ago, and had problems with it then as well.

Not really sure what info you need to find the cause of the problem, but let me know
 

Smoompa

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Mar 31, 2014
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Well, as of right now, I don't have another power supply to test to see if that's the problem, and the older one definitely will not support this card. Is there a way to check if the power supply is the problem?

Last night I did another fresh install(record time for screwing up a computer for me) and then this morning ran the driver sweeper first thing, then installed the video card. Also uninstalled the default audio drivers. I double checked to make sure all the cables were plugged into the card, and it only needs the one, and that's all good to go. A few days ago I had a PNY GTX 650 and after messing around with it for about 3 days I somehow got it to work. The default card in it was a Eyefinity Radeon HD 7570. Don't have another system to try this/these cards in, not that would have a good enough power supply anyways, but I did sunday morning put in the default card and it still crashed. Which leads me to believe that this audio card and/or its drivers are conflicting with something. But I'm not sure what and I don't know how to figure that out.
 

goku1234567890

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Can you try running the cards on safe mode and see if it still crash. If you can get you safe mode try uninstalling the audio driver and then try normal boot up. If the audio driver is the culprit then don't install the audio drivers again windows 7 or 8 have their own audio drivers so just play with them.

Update: How many audio drivers are shown in your device manager? Also try removing one of your Ram at a time and then try running the game. Post the results back here.
 

Smoompa

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Mar 31, 2014
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Ok, well I'm going to try those last solutions asap, but it's gonna take a while to download the game(s) again, and I have work in a bit. I'll post an update whenever I get home.

Edit: My motherboard isn't the greatest and since the graphics card has an audio driver on it for hdmi use the motherboard disables the on board audio.(no longer shows up in devices) Is there a workaround for this, besides buying an hdmi tv/monitor with speakers, that I can use so I don't have to mess with a sound card?

Edit 2: It shows 2 audio drivers, the graphics card and the audio card, the onboard audio disappears with any other audio driver installed.

Edit 3: Wait, did you mean that there's another driver for my card I can get through windows or something? I would try that, sounds promising.

Edit 4: Played Diablo 3 for about an hour without any audio drivers and with all my audio devices disabled. Diablo 3 hasn't crashed for me while playing it with this setup yet, but it was just the first to download.
 

goku1234567890

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Look if you don't have a graphic card the motherboard has build in sound driver. I am saying that you remove the graphic card from the slot then the audio driver of the motherboard would be gone and the build in driver would kick in. Go to the device manager and uninstall the drivers of audio. Remember not to connect the speakers and if they are connected remove them. Now connect your graphic card and try any game to see if it crashes. I did a little research on your problem and came across that it is either a faulty Ram or the crash are caused by the interference of two audio drivers at once. And also you said that in the device manager there are 2 audio drivers shown when the graphic card is connected. Post the picture of the device manager here with your audio drivers. So i could tell which driver to uninstall of the graphic card.
 

Smoompa

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Mar 31, 2014
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Turns out the problem was simply the power supply. When running games that don't require much power (diablo 3) it ran fine for an extended period of time, however when using more complex games (skyrim) it would crash the computer in a matter of seconds. On replacing the PSU I started up skyrim, and, amazingly, it ran perfectly for over an hour.

I think the lesson here is to pay close attention to your hardware specs and don't skimp when buying a PSU, you'll save yourself some trouble if you get something good.