Hospital Virus Issues

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Dalton Singleton

Honorable
Sep 12, 2013
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10,510
I am an IT Technician for a Hospital. On our campus we have many computers that use mapped drives that access storage space on our servers. But lately we've ran into a problem. We have the "Shortcut Virus," or "Autorun Virus" whatever the name is, I am not sure. But this virus is infecting our servers and hiding all our files and making fake shortcuts to them. And we have THOUSANDS of files so it's a really painful process to work on manually. I've determined that since mapped drives are essentially "removable" devices, that that is how this virus is infecting our servers, and although we have endpoint protection it doesn't seem to keep the virus from coming back over and over. My thoughts are that one of the users on campus somewhere that has access to these drives may have the source of the virus and may be giving it a way back in again. Does anybody have any recommendations or solutions to this?
 
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4745454b

4745454b

Titan
Moderator
Apr 29, 2006
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Campus wide email? Let everyone know this virus is making the rounds and they need to stop plugging in unscanned devices? Either someone is bringing it in via phone/USB device, or they are going someplace online regularly and getting a drive by. Not sure what your hospital's protocol is in this case. The one I work at has a public and private network. There is a public wifi which they allow patients (and use who bring in our laptops/phones and use them under the table.) to get online with. This is completely separate from the main network we use to do real work. I feel your pain, this isn't going to be easy to fix.
 
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D

Dalton Singleton

Honorable
Sep 12, 2013
4
0
10,510
Eliminating the use of flash drives would be something that would cause widespread chaos here to be honest. As far as hospital protocol concerning IT... we just try to make everybody as happy as possible... is there any sort of network tool or protection against this type of threat available to keep this from happening? I had thought that the Autorun virus was eliminated when Windows 7 came into being.
 
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Ubrales

Ubrales

Polypheme
Dec 3, 2009
13,238
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Unless firm action is taken you will be kicking the can down the road!

Tell these hospital people that using flash drives is just like having unprotected sex with strangers. Maybe they will understand that language. It is a very good analogy!
 
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