Hello, I just had an issue arise last night while working on my computer. After getting home from work, I went to boot up my computer to get some extra stuff done, did what I needed and then started making dinner. After I finished eating, I went back to my computer and noticed it was off. Once booting it up again, a message popped up stating that "Windows recently recovered from a critical error." From what it looked like, my computer blue screened and crashed. As this is a new computer, I got it this past Christmas, it never crashed before, nor had any issues. I rebooted my computer again and then attempted to surf the internet. However, I noticed my computer would not connect (wired directly to modem) to the internet and was giving me the error "Local area connection doesn't have a valid IP configuration." I tried resetting the modem, multiple times, I plugged the cable into my fiancee's computer to make sure that wasn't the issue, she had internet. Also, I opened the CMD and ran /ipconfig all, ipconfig /release, ipconfig /renew, rebooted, did nothing, attempted to completely disconnect from the network, reboot and reconnect, nothing. I made sure that the DNS, DHCP, and required internet functions were active, they were. As a last ditch resort, I restored my system to a previous time before the issue occurred; that did not help either.
At this point I am considering restoring my computer back to factory settings if I cannot get the issue fixed. I have read multiple posts, articles, and solutions online and nothing has worked. Any and all assistance would be greatly appreciated, thanks!
At this point I am considering restoring my computer back to factory settings if I cannot get the issue fixed. I have read multiple posts, articles, and solutions online and nothing has worked. Any and all assistance would be greatly appreciated, thanks!
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