Lag every 3ish seconds

Peter90

Reputable
Mar 5, 2014
21
0
4,510
I have a brand new gaming laptop with the Killer network app. All I've installed so far on it is Diablo 3.

When I play the game it lags every 3 seconds, and when I talk on skype it skips out a little bit of their voice every 3-4 seconds, even when Diablo is not running.

If I plug in with an ethernet cable then both the game and skype work fine.

I'm using windows 8.1 and I've never used it before (I just got this comp yesterday). I have no idea where to even start looking, though I do know how to get to the networking panel in the control panel,

Any advice? What other details should I be giving you?
 

Peter90

Reputable
Mar 5, 2014
21
0
4,510
A couple of other details:

I don't have an antivirus yet so that wouldn't be causing it (I'm positive I didn't get a virus in the last day).

I'm using a solid state drive to run windows and the game.

I have lots of RAM, processing power, etc.
 

Austin R

Reputable
Feb 27, 2014
266
0
4,860
1st step with many wifi issues is uninstalling then reinstalling network drivers, try doing this first to rule that out. Even though this is a brand new laptop this still may be the case.

2nd. How far are you located away from the router? Can you try moving closer to the router in a more direct path of the signal? Does this fix the issue?

3. Are other laptops in your house having the same issue? yes ? check try a master reset on the router. Still nothing post below.