Another "randomly freezes" scenario

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AMTurner

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Apr 1, 2014
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This computer was running just fine for over a year, no hardware changes in that time, it's very clean, temps are fine.
It will randomly just freeze- nothing works but hitting the power button- no cursor movement, everything stops.
It MOSTLY does it if I'm trying to run chkdsk, defrag or MalwareBytes. At those times I can guarantee it will lock up. Memcheck came back fine, registry's clean, Ad-Aware virus scan did remove something and says it's clean now. All I can think to do at this point is uninstall all Windows updates and try to reinstall Windows. Does anyone have any other suggestions?
 
Solution
snowctrl
Try reformatting the drive that was causing issues, and then putting it in an external case attached by USB. That way you'll still be able to use it for storage, but if it proves to cause problems again, you can just unplug it.

Incidentally it might not have been the drive itslef - it could have been something to do with the Sata connectors, the Sata drivers, etc

Glad you have your PC working again though
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AMTurner

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Apr 1, 2014
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Oh. Yeah- oops!
Gigabyte GA-78LMT-S2 motherboard, x64 based
AMD processor- 4100 quad core, 3.6 GHz
8GB ram
Hitachi hard drive (can't get the Hitachi drive checking tool I found to function)
AMD Radeon HD 7700 series graphics card
Windows 7 home premium w/sp1, all updated.

 
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snowctrl

snowctrl

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Sep 10, 2013
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Is there any way you can put a new drive in your PC and see if that stops the blue screens? Or take the drive out and plug it into another machine to run Malwarebytes, chkdsk etc on it?

Everything you've said points to something being seriously wrong with the drive, or possibly how the computer is using the drive...

How old is the hard drive?
 
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AMTurner

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Apr 1, 2014
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I eventually did replace the drive, and the problem seems to be gone. It wasn't blue screening, it was just stopping. The whole computer's only about a year & a half old- Cyber Power PC (because I didn't have the time to build one, I thought that would be ok- I was wrong).
Thanks for trying to help- I do wish I knew what was wrong with the original drive.
 
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snowctrl

snowctrl

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Sep 10, 2013
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Try reformatting the drive that was causing issues, and then putting it in an external case attached by USB. That way you'll still be able to use it for storage, but if it proves to cause problems again, you can just unplug it.

Incidentally it might not have been the drive itslef - it could have been something to do with the Sata connectors, the Sata drivers, etc

Glad you have your PC working again though
 
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