[SOLVED] Recover Lost/Erase Hard Drive Photo/Videos for Mac?!

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Ashleyelizabeth

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Apr 2, 2014
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What happened was I had a 500GB external hard drive that stopped working and wouldn’t open with 40GB of pictures and videos of my daughter, family, etc. So I sent it out to recover and got it back with a different hard drive with the same 500GB & my photos and pictures back in them. I load up the hard drive only to find out that it was on read only.I couldn't put nothing in the hard drive or take anything out. Which pissed me off because I paid a lot of money to get it fixed in the first place. I didn’t know what to do so I youtube how to fix this and found this (https://www.youtube.com/watch?v=yFLlqkqYOH8) so I did this not knowing that it would erase and I will loose everything. I downloaded Stellar and I know the files are still in there because the capacity says 465GB and its a 500GB hard drive. I chooses options like lost data option, which took me over 12 hrs to scan & photo recovery and so on, but it says no items found. Please help, what should I do? This breaks my heart that my daughters photos are lost - from now on I'm doing things the old fashion way :(
 
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jFiveNYC
You can attempt to have the data recovery service perform another recovery procedure on the external hard drive. The company may charge you for an additional fee(s) for the re-recovery procedure. You can explain your story and they may offer a warranty or discounted service considering your situation.

While you did perform a drive format using Disk Utility, you merely wiped what is the equivalent of a table of contents for the drive. So the files are probably still there, but the table of contents will tell the computer the drive is empty. It is recommended that you do not attempt to place/write any files on that drive until you can perform a proper recovery, either through software you're purchased or sent the drive in for recovery...
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jFiveNYC

jFiveNYC

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Mar 28, 2014
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You can attempt to have the data recovery service perform another recovery procedure on the external hard drive. The company may charge you for an additional fee(s) for the re-recovery procedure. You can explain your story and they may offer a warranty or discounted service considering your situation.

While you did perform a drive format using Disk Utility, you merely wiped what is the equivalent of a table of contents for the drive. So the files are probably still there, but the table of contents will tell the computer the drive is empty. It is recommended that you do not attempt to place/write any files on that drive until you can perform a proper recovery, either through software you're purchased or sent the drive in for recovery.

Regarding the availability of 465 of the 500GB drive. Manufacturers publish any drive made with user friendly capacity specifications. Even though you purchased a drive label as 500GB, the does does not, as a matter of fact, have a capacity of 500GB. You can read more about this here...
- http://www.tomshardware.com/forum/271049-32-500gb-hard-drive-shows-space-comp#6003769

About read-only files. Mac OS X sets file permissions based on the system user structure. More than likely, the data recovery company formatted the replacement drive on a computer in their office. Their computer has users & permissions just like yours. However, the only permissions that were set on the replacement drive were likely only the users on the data recovery company's system. When you received the drive, you were not set in the permission hierarchy as a user authorized to remove, write and/or copy the files contained within that drive. Note this is only speculation on my assumptions.

Things of this sort can be avoided completely by having some matter of backup service in your home or in the cloud. This LifeHacker article discusses the whys and how-tos of backing up your computer(s). Off-site cloud-based backup service CrashPlan is super easy and cheap. It will provide a backup solution for your computer and the external hard drive.
- http://lifehacker.com/theres-no-excuse-for-not-backing-up-your-computer-do-1547987206
 
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photofreak985

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Jul 14, 2014
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Sorry to hear this, but hope you will find your lost photographs again.
so were you able to recover it?were you able to see the preview of your pictures after scanning?? You can share your experience with us
 
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