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New DVD drive not detected.

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  • Storage
  • DVD Drives
Last response: in Storage
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April 2, 2014 1:13:45 PM

I recently replaced the Optiarc AD7560S optical drive in my Inspiron 1545 because it had stopped responding after the computer crashed while installing the drive's firmware. I have the same problem, however, with the new drive. It is not detected anywhere and if I try to install the firmware it says 'No compatible device found'. It is installed correctly, I can insert discs (it has power) but nothing else. I'm at the end of my tether here and can't find any relevant advice anywhere. Thanks for any help.

More about : dvd drive detected

a c 948 G Storage
April 7, 2014 6:51:56 PM

Does the bios see it?
What mode (raid, ahci, or ide/compatibility) are the sata ports in?
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April 7, 2014 7:13:25 PM

That could be aroused by uncompatible prblem. So, you'd better change a comaptible drive.
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