Dyndns address not connecting to remote camera

stero

Reputable
Apr 3, 2014
2
0
4,510
Hi;

At my home base, all access to cameras works fine on both lan and wan. Router configured correctly. Port forwarding etc. working fine.

I can access my cameras from my android cell phone using a cam app. and using my dyndns address. This is not being done wirelessly via my home router but from another location and my phones network. Thus, the dyndns address is working.

When I try to log into my cameras using my dyndns address from a different location, on a desktop computer with Win 7 (newly built and installed computers), it does not connect. I have tried turning off AV, firewalls, etc. It used to work from this location on Win XP computers.

Is there a reason the dyndns is not translating to the correct IP? (I don't know if my logic is correct????) or what is the one step I'm missing?

Thank you for your help.

Steve
 
Solution
Couple things to check
-- if you sign in from the external site with your IP address does it work? if not, theres some problem with your router and port forwarding

-- do a ping of your dyndns address. Does it give you back the right result? If not, goto their website and update it. Expect it to take 10mins for the update to show up on your external site.

kittle

Distinguished
Dec 8, 2005
898
0
19,160
Couple things to check
-- if you sign in from the external site with your IP address does it work? if not, theres some problem with your router and port forwarding

-- do a ping of your dyndns address. Does it give you back the right result? If not, goto their website and update it. Expect it to take 10mins for the update to show up on your external site.
 
Solution

stero

Reputable
Apr 3, 2014
2
0
4,510
Hi;
Thank you for your response.
I am at another site right now and can not connect to my remote cameras using my dyndns address. It does not connect and ask for login.

Can I assume that since I can see my cameras via my cell phone app. which uses my dyndns address and their different ports, that my home base router is port forwarding correctly?




 

kittle

Distinguished
Dec 8, 2005
898
0
19,160

That could be, or it could be your phone app is doing something different... or... or...

What was the results of checking the dydndns IP?
From windows, goto a command prompt and enter:
ping <yoursite>.dydndns.com
(or whatever the hostname is)
make sure the IP it displays matches what your router says.