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HP m6-1035dx usb 3.0 ports not working

Last response: in Motherboards
April 4, 2014 4:23:33 PM

I have an HP m6-1035dx laptop. It has 4 usb ports, 3 of which are usb 3.0. I did a fresh install of windows 7 home premium on it and now the usb 3.0 ports won't work. When I run the troubleshooter, it says "Universal Serial Bus (usb) Controller doesn't have a driver." I tried to get the drivers from the HP website but nothing helps the usb 3.0 issue. Anyone have an idea?

Best solution

a b α HP
a c 486 V Motherboard
April 4, 2014 5:04:45 PM

Go to AMD website to download the chipset driver ( version 13.12), which includes the USB3.0 driver.