Possible bottleneck, not seeing speeds in my plan.

Kunschner

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Apr 5, 2014
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When downloading (refer to picture) I always max out at around 180kbs, http:// both on my laptop and my desktop both of which are connected directly to modem/router (A "2Wire 3800HGV-B") With Cat 5e or on wireless. From there, into splitter then into phone jack (Splitter goes to phone). There is also a router connected to the modem because it doesn't have enough signal strength to go upstairs. There are 3 computers on the network, but even when all others are off, still at this dreadful speed.
I had upgraded to 9mbs a while back and there was an improvement but not at 9mbs, this is when we got new modem. Also, we live in a townhouse so we may all be on one line with everyone else..?
Additionally @ speedtest.net I am getting 1.5mbs/0.4mbs as per my plan http://. So why am I not seeing anywhere near this?
I'm pretty illiterate when it comes to networking otherwise I'd be doing a lot more of this myself, so thank you for the help.
 
If your internet speeds on the speedtest are what you should be seeing, it could be what you are downloading. Have you tried different downloads? Since you are using DSL, it could be an issue with the phone wiring and your distance from the central hub. If you are close to the limit you will not get close to normal speeds.
 

Kunschner

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I'm downloading from Steam, so I should be able to get more from their end. Though if I connect directly to the modem>jack then see, if its still bottleneck then DSL? Especially considering we share it with alot of people. Though the ISP has fiber optics on the city lines, the probably don't have it connected to the units we live in, so... could that be it? Should I check neighbours speeds even? May just call ISP technician.
 
If you are sharing the link with people, your download speed will depend on what THEY are doing as well. You need to test things with you being the only one using the DSL connection. Connecting directly to the modem bypassing the router should do that for you.
 

Kunschner

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I'm thinking there's one DSL connecting to our units. We live in a townhouse in this complex, it's a bunch of apartments and multiplexs.
So directly to the modem and if bottleneck persists it's likely DSL? Which if shared by a community (41 suites/units) is likely the cause?
 
I don't see anyone setting up a single DSL connection for that many people. Each townhouse would have it's own connection, but if your service is bundled in with the fees or something, you should check with the management.

The best thing to is to work with the ISP to sort this out. It's their connections. You should also check with any of the neighbors to see what speeds they are getting.