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Windows has recovered from and unexpected shutdown

Tags:
  • Windows
  • Systems
  • Shutdown
Last response: in Systems
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April 5, 2014 9:40:26 PM

Windows has recovered from and unexpected shutdown it did that two times again. wanna know whats the problem if anyone can help... My specs

GIGABYTE G41MT-SPS MOTHERBOARD
INTEL CPU QUAD CORE 2 Q6600 4GB RAM
NVIDIA GEFORCE GTX 560 TI. GPU
ANTEC 520 POWER SUPPLY.

need help. to understand wants the problem thanx

More about : windows recovered unexpected shutdown

April 5, 2014 9:51:29 PM

Hi Julio Luna ,
need more info m8, need to know the error code you got when pc bluescreen'd and shutdown and what you were doing on pc at the time
just build specs does not narrow it down any , it could be for any number of reasons
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April 5, 2014 9:54:52 PM

i know but the blue screen will just disappeared in secs i was trying to take a pic of it. will found that right now.
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April 5, 2014 9:58:29 PM

when you got back into windows , did it say your system has recovered from an unexpected shutdown ? with a link on window to view details
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April 5, 2014 10:01:12 PM

yes it did something like this: Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800A665010
BCP2: FFFFF88011A532BC
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
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April 5, 2014 10:03:16 PM

and also do i have to install motherboard drivers?
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Best solution

April 5, 2014 10:06:05 PM

try reinstalling your graphics card drivers direct from nvidia's site , from what i can gather
bccode 116 indicates that an attempt to reset the display driver and recover from a timeout failed
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