We were unable to find the software discs, but we were able to pull the software off one of our labtops. However, we thought that Microsoft customer service would be of some help as they were the last time. However, all Cathy CSR wanted to do was sell us a new keycode for $100.00 then it went down to $69.99. Needless to say she was not helpful and rather rude. My question is- is there any way we can get the product keycode off the system that has the same registered software?