Green Lines on Display?

KittySushi

Honorable
Apr 2, 2014
60
0
10,530
I decided to build a budget gaming rig in order to play low-power games such as League of Legends, Diablo 3, and maybe WoW.

The parts I bought were:

ASUS P5N-D Motherboard
ASUS Radeon HD 7770 1 GB DDR5 GPU
Rosewill Case with 500W PSU
2 GB DDR2 RAM

When I loaded up my graphics card, I immediately noticed there were distorted green vertical lines going across my monitor. Everything looks good in the bios, however when I load up windows the lines begin to appear.
I thought upgrading the driver would have helped, but sadly it didn't. The drivers fail to recognize that I have a GPU installed (even though they recognize it when it isn't installed) and they won't allow me to tweak any settings for it. And even when I do manage to install everything succesfully (from Safe mode), the screen goes haywire and then completely black when I go back into the regular Windows 7 mode.

I tried the clean OS install. I tried removing my drivers with DDU. I tried several times to reinstall it through safe mode and nothing that I try to do seems to be working. I have been at this for a little over six hours now and my patience is running a little thin. I have never installed a graphics card like this that has taken this much work. I usually plug it in, the drivers are recognized and installed, and away I go.

I am not completely sure if it is a GPU problem or a motherboard problem. Everything looks great in the BIOS screen until I load up Windows.

And yes, my BIOS and my graphic drivers are all up to date.


If anyone could give me some insight on how I could fix this issue, that would be greatly appreciated. As of now, I have filed for a return with the seller and I am planning on returning it (and maybe the motherboard too). I just wanted to see if there were any last minute fixes.

-KittySushi
 

Catalyzer

Reputable
Apr 7, 2014
204
0
4,760
Your GPU is the problem , there is a slight to negligible chance of the motherboard being faulty.
Try doing a RMA of your GPU , also monitor your GPU temperatures.
Another post where i found the person having a somewhat similar issue.

http://www.tomshardware.com/forum/374469-33-weird-lines-display-video-card-fail

Almost forgot 1 more important thing , if you can you should probabaly remove your graphic card , attach the VGA cable to your motherboard , this way it will not take the display from the gfx card and see if the monitor display is again having that vertical lines , if so then the mobo is faulty (slight chance)
If not then well , directly proceed to RMA the card