Help no internet from laptop

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LeeJordan

Reputable
Apr 8, 2014
2
0
4,510
Hi I am working from my laptop and can't access internet at all in my normal way by selecting E from bar at the bottom of my desk top page. I can however access internet through google chrome, please help

I did try to download free adobe reader as I was having issues with printing a adobe file. I have since uninstalled this and cant remember the pubisher, I found it on google, not sure if this will have anything to do with it?
 
Solution
T_T
If I understand your problem correctly, you cannot access the internet via Internet Explorer, but through other web browsers you can?

Try resetting your browser settings by doing the following:
1. Press or click the Start/Windows button
2. Click on Control Panel
3. Click on Network and Internet (or Internet Options, if you use Large/Small Icon View)
4. Open Internet Options (already opened if you clicked on Internet Options in step 3)
5. Click on the Advanced tab (all the way to the right)
6. Then click on the Reset button
7. Attempt your browsing via Internet Explorer again.

If the above steps do not help, perform a system restore by doing the following:

1. Hold the Windows/Start key and press the R key
2. In the box that pops up...
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T_T

T_T

Splendid
Jan 13, 2010
2,483
4
21,415
If I understand your problem correctly, you cannot access the internet via Internet Explorer, but through other web browsers you can?

Try resetting your browser settings by doing the following:
1. Press or click the Start/Windows button
2. Click on Control Panel
3. Click on Network and Internet (or Internet Options, if you use Large/Small Icon View)
4. Open Internet Options (already opened if you clicked on Internet Options in step 3)
5. Click on the Advanced tab (all the way to the right)
6. Then click on the Reset button
7. Attempt your browsing via Internet Explorer again.

If the above steps do not help, perform a system restore by doing the following:

1. Hold the Windows/Start key and press the R key
2. In the box that pops up, type in rstrui.exe, and then press Enter.
3. Follow the on-screen prompts to restore your computer to an earlier point. Restoring your computer to a point prior to the IE problem is recommended.

 
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