Stupid Mistake? MSI A55M E35 BIOS Issues - New Build

BallisticChickn

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Aug 23, 2013
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Ok, so I'm hoping this is just something I'm doing that's really dumb because RMAs are no fun.

I've got a new build with the following components:
MSI A55M E35 mobo
AMD A6 5400k processor
Corsair CX500 PSU
4 Gigs of G.Skill DDR3-1600 RAM

And a western digital HD of course, but we don't really even get that far in the boot process.

On boot I'm failing to get any BIOS screen info, no options to enter BIOS, no beep, nothing. If I hit delete on boot, when theoretically the option to enter setup should appear then I just get a blank screen. If I don't hit anything at all and just let it boot up on its own, then I get a message telling me to:

"Reboot and select proper boot device or insert boot media in selected drive and press any key".

The fans are spinning in the case, the monitor is obviously getting signal, I've checked the RAM to make sure its seated well... I've swapped RAM out with some that was in my main build (and known to be ok), what am I missing here? Or is it just dead?

EDIT: I should add that when I remove the RAM I do get the 3 long beeps recognizing the missing memory, and all the mobo standoffs are accounted for.
 

BallisticChickn

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Aug 23, 2013
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Tried that, and got just a blank screen. I just had a scary thought though- is the A6 5400K *really* able to run on-board graphics with the A55M-E35 Mobo? I checked compatibility manually and with part picker, and both seemed to check out but... I'm not that big of an idiot right?
 

BallisticChickn

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Aug 23, 2013
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Both are solidly seated- and it'll give me the 3 beep code when I boot without the RAM. Yeah, I know it's a pretty low spec build, I was going for a cheap build intended for someone who just surfs online and uses word processing programs.
 

BallisticChickn

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Aug 23, 2013
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I'm definitely getting video out the back- it's displaying text half the time when I don't hit a key trying to get into the BIOS.
 

BallisticChickn

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Aug 23, 2013
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After bread boarding the setup and swapped out some other components I'm concluding this thing is just DOA. Especially after seeing some similar problems in the negative feedback on Newegg listings. There's a reason I don't like super budget builds...

But thanks to everyone for the help!
 


I would suggest an A78 chipset model for your replacement.
 

climb511

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May 5, 2014
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If its any consolation, I just built a system (05-04-14) with the same motherboard and all I've had is problems. I was able to install windows, but it keeps restarting on its own and freezes up occasionally. I've reseated the cpu and ram, swapped out RAM, hard drives and even monitors and video cables. I think it's safe to say it's a motherboard issue...and you're not an idiot by any stretch. :)
 

BallisticChickn

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Aug 23, 2013
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Thanks! Sorry to hear you're having similar issues with it- after 3 boards were dead on arrival with the same problem I upgraded to an ASUS F2A85-M PRO and had zero problems. Newegg was great about taking them back without any hassles, aside from pulling the boards out, packing them up and shipping them off, of course. This is the first build I've ever experienced problems with and if I could do it over again, I think I'd have switched to the ASUS after the 1st DOA. There's info on forums and feedback describing these problems with those MSI MBs and even if the 2nd or 3rd one had worked, they're obviously not built to last. So really, I wasted a lot of time and aggravation trying to sort it out, when I should have just upgraded away from MSI.

Hopefully you can RMA yours.

There's a reason I set the computer name on that build to "F-35." ;)