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samsung model NP370r4e-S05PH THE BATTERY SAYS PLUGGED IN,NOT CHARGING.NEED HELP

Last response: in Systems
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April 9, 2014 7:44:30 AM

please help me my laptop shuts down when i pull out its AC but when i put on its AC it switched on and a pop up says plugged in but not charging...i need help.tnx

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a b D Laptop
a b Ô Samsung
April 9, 2014 9:24:02 AM

Try cleaning the battery contacts (battery and battery compartment) by rubbing with a clean cotton bud or clean cloth.

If that makes no difference, the battery has probably reached the end of it's useful life and therefore needs replacing.
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