My son ordered a used video game, and while the discs look to be in good shape and install goes well, when he actually tries to play it, it lets him set up his character, runs the intro video, and then goes to a blank screen. After a pause, I can hit the space bar and it goes to the regular Windows desktop. (A dialog box pops up, but disappears so quickly I have no idea what it says.)
I uninstalled/reinstalled and got a notice saying it wouldn't work because I didn't have the recommended graphics card. (though I did have the required graphics card...) We're running it on a laptop with a SSD, core i5 processor, and Windows 7.
The box suggests the NVIDIA GeForce 2/3/4, but I figured since the game is 10 years old (the box also suggests it will work with Windows 98) that I'd be okay with whatever came on the laptop.
Is it possible that the graphics card is the issue? I was in distance learning for 10 years, so I'm not a neophyte when it comes to computers, but I've never been into gaming and have paid no attention to graphics/audio/video things.
My son would greatly appreciate any help you can give.
I uninstalled/reinstalled and got a notice saying it wouldn't work because I didn't have the recommended graphics card. (though I did have the required graphics card...) We're running it on a laptop with a SSD, core i5 processor, and Windows 7.
The box suggests the NVIDIA GeForce 2/3/4, but I figured since the game is 10 years old (the box also suggests it will work with Windows 98) that I'd be okay with whatever came on the laptop.
Is it possible that the graphics card is the issue? I was in distance learning for 10 years, so I'm not a neophyte when it comes to computers, but I've never been into gaming and have paid no attention to graphics/audio/video things.
My son would greatly appreciate any help you can give.