Don't plug your mouse into the usb 3.0 port until you get the drivers installed, or else it won't work. Find a usb 2.0 port on your case or motherboard then install your drivers. After that is finished restart your system and then you can plug in your mouse to the 3.0 port but I recommend using a usb 2.0 port for your mouse unless you have a really fast gaming mouse with a high dpi