Unable to update graphic driver, access is denied

yukiryu

Reputable
Apr 10, 2014
2
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4,510
Hi guys. So, a few things that happened to made the situation worse and worse over time.


Two days ago, just before I was about to shut down the computer, the computer hang on me, mouse and everything was unresponsive. I force shut down the computer, and couldn't get it to switch on again that night.
I left it till the next day, which was yesterday night, where I reseat the cmos battery, and the computer worked fine, played for a solid 3hr of game before i shutdown the computer. Not sure if these details will help but just in case they do.

Now the actual problem at hand. Today, I switched on the computer, everything was dainty and fine. I tried to start a game, and a few min in, and boom, bsod. I restarted the comp and tried with a few other games and all results in bsod. The bsod had the error code of 0x0000116, so i figured, something is wrong with the gpu. I'm using a GT530.

I tried to update the graphic driver from the nvidia installer, which didn't work. It just says Nvidia Installer Failed after a few mins of trying to install the graphics driver. Retried a few times, didn't work. Tried it one more time with a clean install, and that's when shit hit the roof. Now the clean install basically removes all previous user settings right? After it does that, it should restart the computer and then install the driver. Now, when my computer restarted, it went to 800x600 resolution. Okay, not that bad I thought. It's supposed to do that right? Only, the installer failed again.

Then i searched online awhile more, found a solution that says to update driver manually from the device manager. And then, tadah. Now my display adapter is listed under 'Other Devices' as 'Display' instead in my device manager, and it is unknown. Nonetheless I tried to update manually, and then it says installing drivers, which raised my hope for a short while. And crush it almost immediately. It says it managed to identify the hardware as GT530. But it couldn't install the drivers, saying that access is denied. I tried with several different driver version to no avail.

I tried to reseat the cmos battery and the GPU seperately, didn't work. I tried to do a system restore to an earlier point, which failed, saying it couldn't extract the restore point, and gave the error code of 0x80070017. Doesn't matter which of the 4 restore point i have, it just didn't let me restore. I'm able to still use the gpu, just that in 800x600 resolution and the device manager still list it as unknown. I dun have a system image unfortunately. I tried to uninstall all nvidia stuff and used CCleaner to clean up nvidia registry fragments as well and reboot, but same issue.

So yeap. I know it's rather lengthy, but I didn't want to miss out any info which could potentially help in coming up with a solution. And thanks in advance for anyone who have an idea what's happening and how to help! Will greatly appreciate it!
 

TomTom111

Honorable
Nov 20, 2013
439
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10,960
That is interesting....

First off, i would recommend making a system image before proceeding any further.

Next, are you administrator on the PC? Did you try and run the install as administrator?

And lastly, make a system image, and re install the OS since it is blue screening so often.

The OS re install is a last ditch effort, so run as administrator first, and perform a clean install.

Hope this helps!
 

yukiryu

Reputable
Apr 10, 2014
2
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4,510
Mhmm shall try it out when i have the time tomorrow. I'm trying to avoid making a system image hahas. system image just backs up the entire hard drive right? I dun have sufficient space to back up every data that i would need. And if i back up only the essentials and re install OS, i would lose all those data right?
 

TomTom111

Honorable
Nov 20, 2013
439
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10,960
Images are a compressed version of your hard drive(s), yes.
If everything is on one drive, you can image partition by partition, or the entire drive, which is what i recommend.
And if you reinstall the OS, yes, you will need to reinstall all programs you had on there.
That is why i recommend using system images, so you have the exact state you can go back to.
 

menetlaus

Distinguished
Jul 19, 2007
683
0
19,360
His exact state now is broken. No point to restore an image of a messed up windows install

I'd say backup everything off the OS drive, format it, and re-install windows. I find this is the faster solution (unless you have tons of installed software that would take couple days to install).