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Asus Maximus VI Extreme - Windows failed fast startup with error status 0xC00000D4

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April 10, 2014 10:12:25 AM

Good morning!

I wasn't sure if I should post this in the Windows 8 forum or here but since this is a new build I decided to post it here. I apologize in advance if this post belongs in a different section.

First let me list my hardware:

Cooler Master HAF X Full Tower
ASUS MAXIMUS VI EXTREME MB
Intel Core i7-4770K CPU
Noctua NH-U14S CPU Cooler
G.SKILL Trident X Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 2400
Pioneer Black 16X BD-R 2X BD-RE 16X DVD+R 5X DVD-RAM 12X BD-ROM SATA Blu-ray Burner
WD BLACK SERIES WD4003FZEX 4TB HD
SAMSUNG 840 Pro Series 128GB SSD
EVGA SuperClocked 02G-P4-2765-KR GeForce GTX 760 2GB
EVGA SuperNOVA 1000 P2 80 PLUS PLATINUM Certified 1000W PSU

I have Windows 8.1 (not the upgrade version) installed and fully patched on my main 4TB hard disk. Windows boots using UEFI and UEFI is fully enabled in BIOS without any legacy boot options. All of the latest ASUS drivers have also been used. The SSD is being used as a scratch disk for Photoshop. The system is not overclocked in any way. The DRAM speed is the only thing that's changed in the BIOS using XMP profile #1. The DRAM speed is set to 2400 and has been rock solid with no problems. The one annoying problem that I have been having is with the new Windows Fast Startup feature. I keep seeing the following errors in the event log:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Windows failed fast startup with error status 0xC00000D4

The previous system shutdown at TIME on DATE was unexpected

My system has never crashed nor has it ever lost power unexpectedly nor was it ever shutdown improperly. I have been going nuts trying to resolve this error and for a moment I thought I had it resolved. It seemed that I could easily recreate the problem by doing a shutdown from Windows after which I would set the power switch on the PSU to OFF. As soon as I would start the system again and go to the event viewer I would see the 3 errors I mentioned earlier in this post. Knowing that Windows Fast Startup stores some device information on the HD and perhaps in RAM I decided to experiment. I did another shutdown but this time I left the PSU set ON. I once again powered up the system and went to event viewer and this time there were no errors. I did this multiple times and each time I set the PSU to OFF I would get those 3 errors. I concluded that Fast Startup perhaps needs some residual power to maybe store data in RAM or some other temporary location. Using this method I have eliminated the majority of those errors. Another way I found to eliminate those errors was to execute a full shutdown with "shutdown /s /f /t 0". Even with everything I've done so far the problem seems to creep back and I just don't understand why.
I've read many posts on this issue but unfortunately I have not been able to find a concrete answer. Also telling me to disable the Windows Fast Startup feature defeats the whole purpose of having a high end system. .

Any advice, suggestions, or recommendations would be highly appreciated.

Thank you.

More about : asus maximus extreme windows failed fast startup error status 0xc00000d4

April 10, 2014 11:06:37 AM

I have the same motherboard as you and I have never seen that issue before. Contact asus and see if they will replace the mobo. I got mine replaced before and had no issues. The error seems to look like failed power.
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April 10, 2014 11:12:44 AM

I did contact Asus and as expected they started pointing fingers at Microsoft. Are you running Windows 8.1 with Fast Startup enabled?
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April 10, 2014 11:16:15 AM

no... I don't use windows 8 and I don't think it is a os issue. A reinstall of the os might be worth it along with a mobo reset (take the battery out for an hour).

Edit: Rotate your hdd cable locations and change locations of ram. I have had stupid things like that fix issues.
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April 10, 2014 11:29:25 AM

Windows Fast Startup is a Windows 8 specific feature so at this point I cannot say with certainty that it's a mobo issue. I have also tried reinstalling the OS several times.
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April 11, 2014 4:40:09 AM

HelloVladdy1972.

I had the same issue this morning.
I think it is updates from windows that I installed just before going to bed yesterday.

You can disable fastboot via a link in this thread.
http://answers.microsoft.com/en-us/windows/forum/window...

Edit:I read that you tried reinstalling several times, did you fully update the os every time ?
Do you overclock ?

I will try and report back if Im able to solve my problem...
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April 11, 2014 5:45:50 AM

Hi NosferatuDk

Yes I've tried disabling Fast Startup many times and of course the errors go away once I disable it but like I said in my initial post this is a major feature of Windows 8. It's supposed to work. Why pay good money for the latest OS and the latest hardware if you're going to start disabling major features that should be properly working in the first place.
Yes I have reinstalled Windows several times so far and yes I fully update the OS. I do not overclock except for my DRAM which is set to 2400. I've already tried setting everything to default in the BIOS including setting the default DRAM speed but Fast Startup still fails.

My personal thoughts are that this has something to do with power modes. Perhaps Windows is shutting down too quickly before it gets a chance to properly write the HIBERFIL.SYS file and on your next boot when Windows tries to load data from the HIBERFIL.SYS it is either not there or perhaps it's corrupt. I am just surprised that more users are not experiencing this issue or maybe the majority of people simply disabled Fast Startup.
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April 15, 2014 6:39:57 AM

I am really the only person with this issue or has everyone just disabled Windows Fast Startup?
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Best solution

April 18, 2014 1:48:13 PM

vladdy1972 said:
I am really the only person with this issue or has everyone just disabled Windows Fast Startup?


vladdy1972 said:
I am really the only person with this issue or has everyone just disabled Windows Fast Startup?


Hello,

No you are not, I am having a similar issue as well with Windows 8.1. Here is my config:

Fractal R4
ASUS MAXIMUS VI Hero
Intel Core i7-4770K CPU
Noctua NH-D14 CPU Cooler
G.SKILL Ares Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1866
HP CD/DVD writer
SAMSUNG 840 EVO Series 250 GB SSD
XFX HD 7750 HD 1GB (I don't do gaming)
Corsair 500M

The following happens last night:

1. Event 6008: The previous system shutdown at 11:17:37 PM on ‎4/‎17/‎2014 was unexpected.

I did not know something went wrong (no BSOD) as my system settings for Startup and Recovery were:

* Write and event to the system log + automatic restart with automatic memory dump.

2. So this morning, the computer took longer time to log in (this is a warning sign). I check the event viewer right away, and sure enough, there was one critical event:

Event 41: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. 4/18/2014 7:12:50 AM

and a Kernel-boot error, Event 29: Windows failed fast startup with error status 0xC00000D4. 4/18/2014 7:12:48 AM

Please note that the fast startup option was still enabled at that time.

3. So what I have done is to change my system settings for Startup and Recovery to:

* Write and event to the system log + automatic restart has been disabled + choose small memory dump in %SystemRoot%\Minidump

By doing so, I will be able to at least have dmp files in the minidump subdirectly.

4. I also disable the fast startup option as I am running the OS with the SSD, and the boot time is still pretty fast.

My hypothesis is that somewhat is not quite right with the fast startup option, but I would have to wait to see whether the issue still remains or not.

I will keep looking at this thread as there might be a potential answer to this issue.

Cheers,

Max
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April 18, 2014 2:12:03 PM

Maxime, thank you for your post. I have had pretty much similar results as you however in the past couple of days I believe I have found the issue or at least I'm a lot closer to solving it.

The problem seems to be directly related to Windows 8.1, not 8.0. With the Windows 8.1 updates MS added another method to shutdown your PC. They basically added a shutdown option to the quick access menu (WIN+X). That is the shutdown method I have always used when I installed 8.1. After doing some research I discovered that not all shutdown methods are identical in Windows 8.1. The shutdown from the quick access menu is "supposed" to be a full Windows shutdown meaning that everything is closed and flushed and the OS is totally shutdown. This of course means that there was no HIBERFIL.SYS file written to the hard disk so the next time you boot up, since the Fast Startup feature is enabled, Windows is looking for that file and cannot find it and therefore produces the error stating that Fast Startup has failed.
The solution, or so it seems so far, is to use the SHUTDOWN from the charms menu on the left or by pressing WIN+I. That version of shutdown specifically prepares the system for a hybrid boot (Fast Startup). So far this method is working perfectly and Windows Fast Startup has not failed except for 1 time but I think I know why. When I performed a hybrid shutdown from the charms menu I did not have my external eSATA drive plugged in hence there was no info written about it to the HIBERFIL.SYS file. The next time I booted the system I had the drive plugged in and this time Fast Startup failed once again but I believe the issue is that Fast Startup will fail any time there is a hardware change in Windows.

Give this method a shot and let me know how it works for you. I think it should work just the same as it did for me but clearly the Windows Fast Startup feature was very poorly implemented.
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April 18, 2014 2:58:19 PM

vladdy1972 said:
Maxime, thank you for your post. I have had pretty much similar results as you however in the past couple of days I believe I have found the issue or at least I'm a lot closer to solving it.

The problem seems to be directly related to Windows 8.1, not 8.0. With the Windows 8.1 updates MS added another method to shutdown your PC. They basically added a shutdown option to the quick access menu (WIN+X). That is the shutdown method I have always used when I installed 8.1. After doing some research I discovered that not all shutdown methods are identical in Windows 8.1. The shutdown from the quick access menu is "supposed" to be a full Windows shutdown meaning that everything is closed and flushed and the OS is totally shutdown. This of course means that there was no HIBERFIL.SYS file written to the hard disk so the next time you boot up, since the Fast Startup feature is enabled, Windows is looking for that file and cannot find it and therefore produces the error stating that Fast Startup has failed.
The solution, or so it seems so far, is to use the SHUTDOWN from the charms menu on the left or by pressing WIN+I. That version of shutdown specifically prepares the system for a hybrid boot (Fast Startup). So far this method is working perfectly and Windows Fast Startup has not failed except for 1 time but I think I know why. When I performed a hybrid shutdown from the charms menu I did not have my external eSATA drive plugged in hence there was no info written about it to the HIBERFIL.SYS file. The next time I booted the system I had the drive plugged in and this time Fast Startup failed once again but I believe the issue is that Fast Startup will fail any time there is a hardware change in Windows.

Give this method a shot and let me know how it works for you. I think it should work just the same as it did for me but clearly the Windows Fast Startup feature was very poorly implemented.


Hello,

I am not sure. I have consistently used the WIN-X button to shutdown the computer (I have not used the charm menu with the command WIN-I), and I have had the shutdown/boot problem. I have now disabled the fast startup option and will see whether the issue still persists or not.

One thing to mention is that the issue did not happen all the time for me, and I have not seen BSOD. The thing that indicates there might have been a problem was the longer log-in time (30-60s). Normally, it is really fast.

Now that I have removed the fast start up, it takes slightly longer to log in (maybe 5-10 sec) than when I was using the fast start up (which was almost immediate).

I will keep you updated if I experience the issue again (which is quite possible).

Please note that I have installed the full edition of Windows 8.1 (it was a fresh install and no other OS was installed in my hard drive before).

Cheers,

Max

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a c 943 Ĉ ASUS
a c 1734 V Motherboard
a b * Windows 8
April 22, 2014 8:21:25 PM

Glad to hear all is well ;) 
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