Just got my Ram back from Corsair RMA - it doesn't work.

Awesom3GamerA3G · Apr 10, 2014

Not like my day could get any worse... On task manager and DXDiag it shows up as 8 GB when it's supposed to show up as 16GB. Very disappointed as I've been waiting for 2 weeks for my RAM to come back and this happens. I reinserted the ram into the memory slot twice, and it still says 8GB.

Ahmadjon · Apr 10, 2014

Are you able to try use your new RAM on other PC?

skit75 · Apr 10, 2014

Does your motherboard support 16GB sticks? It sounds like you are talking about a single 16GB stick of RAM. Your motherboard isn't listed in your signature either so I couldn't look for myself.

Awesom3GamerA3G · Apr 10, 2014

skit75 :

2 8GB sticks. Mobo is ASRock Z77 Extreme4

Danbuscus25 · Apr 10, 2014

is it 2 sticks of 8gb? and do you have any other ram in there? make sure they are both seated proberly, and use a program to show which slots are full/empty so you know if you have a bad slot. try speccy, it tells you all the info you need to know about your pc.

gmkos · Apr 10, 2014

I would suggest testing the RAM sticks individually if you haven't done that yet. Aside from the possibility of faulty RAM, it could easily be a compatibility issue (or defect) with your motherboard. Its a good idea to test as much as possible and isolate the problem before going back to the manufacturer. Let us know what you come up with.

Danbuscus25 · Apr 10, 2014

and what speed is the ram? and are they identical sticks?

Awesom3GamerA3G · Apr 10, 2014

gmkos :

It doesn't even say the slot is being used.

Awesom3GamerA3G · Apr 10, 2014

Corsair Vengeance 2x 8GB ram

Awesom3GamerA3G · Apr 10, 2014

Ahmadjon :

I don't have another desktop.

Ahmadjon · Apr 10, 2014

Awesom3GamerA3G :

Does your motherboard has 4-DIMM slots? If your motherboard has 2-DIMM slots it's 100% faulty RAM slot!

Ahmadjon · Apr 10, 2014

Awesom3GamerA3G :

You can always check your RAM on your friends PC

Awesom3GamerA3G · Apr 10, 2014

When I opened the RAM package it was hot to the touch. Very likely it could have friend because this is the third time i've tried and it doesn't even register in any slot because i've tried it in 2 different slots. I waited 2 weeks and it doesn't even work. Bullshit.

Awesom3GamerA3G · Apr 10, 2014

Danbuscus25 :

I used speccy. Each time I tried to reinsert the RAM it still showed 8GB Ram. This is horrible.

Danbuscus25 · Apr 10, 2014

try it in the slot that does work, the one that is showing 8gb in it.

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Just got my Ram back from Corsair RMA - it doesn't work.

Awesom3GamerA3G

Honorable

Ahmadjon

Splendid

skit75

Splendid

Awesom3GamerA3G

Honorable

Danbuscus25

Dignified

gmkos

Distinguished

Danbuscus25

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Awesom3GamerA3G

Honorable

Awesom3GamerA3G

Honorable

Awesom3GamerA3G

Honorable

Ahmadjon

Splendid

Ahmadjon

Splendid

Awesom3GamerA3G

Honorable

Awesom3GamerA3G

Honorable

Danbuscus25

Dignified

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