need help reinstalling OS X Mavericks
Tags:
- OS X
- Mac OS X
- ISO
- Macintosh
Last response: in Mac Os X
inerax
April 10, 2014 6:40:50 PM
Hello everyone. I have taken on the task of reformatting a friends mac. I have downloading the ISO of Mac OS x 10.8 Mountain Lion ISO. I have his user name and password for the app store and this works because he has purchased a legit copy.
So, i have gone through the apple help here (http://support.apple.com/kb/PH10763). I am to the point of clicking on reinstall OS X. I put in the username and password. I select the disk where i want to install OS X Mavericks. After that a screen comes up that says "downloading additional components. your computer will restart automatically."
I have let this run but nothing happens. Can someone point me in the right direction to get this going?
PS, i am a super noob to macs
Thank you everyone!
So, i have gone through the apple help here (http://support.apple.com/kb/PH10763). I am to the point of clicking on reinstall OS X. I put in the username and password. I select the disk where i want to install OS X Mavericks. After that a screen comes up that says "downloading additional components. your computer will restart automatically."
I have let this run but nothing happens. Can someone point me in the right direction to get this going?
PS, i am a super noob to macs
Thank you everyone!
More about : reinstalling mavericks
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Reply to inerax
Go here: http://www.macworld.com/article/2055518/installing-mave...
Since it has to download the install media, it may take a while.
Since it has to download the install media, it may take a while.
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Reply to COLGeek
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inerax
April 10, 2014 7:01:39 PM
COLGeek said:
Go here: http://www.macworld.com/article/2055518/installing-mave...Since it has to download the install media, it may take a while.
I have to be doing something wrong and I am really struggling to figure it out.
After the download completes it goes back to to the OS X utilities page. If i go to reinstall OS X the same process starts all over. Where do I go after the download completes and i am on the OSX Utilities page?
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Important: You must be connected to the Internet to reinstall OS X.
Choose Apple menu > Restart. Once your Mac restarts (and the gray screen appears), hold down the Command (⌘) and R keys.
If you’re not connected to the Internet, choose a network from the Wi-Fi menu (in the top-right corner of the screen).
Select Reinstall OS X, then click Continue.
Follow the onscreen instructions. In the pane where you select a disk, select your current OS X disk (in most cases, it’s the only one available).
Choose Apple menu > Restart. Once your Mac restarts (and the gray screen appears), hold down the Command (⌘) and R keys.
If you’re not connected to the Internet, choose a network from the Wi-Fi menu (in the top-right corner of the screen).
Select Reinstall OS X, then click Continue.
Follow the onscreen instructions. In the pane where you select a disk, select your current OS X disk (in most cases, it’s the only one available).
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Reply to COLGeek
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inerax
April 10, 2014 7:15:17 PM
COLGeek said:
Important: You must be connected to the Internet to reinstall OS X.Choose Apple menu > Restart. Once your Mac restarts (and the gray screen appears), hold down the Command (⌘) and R keys.
If you’re not connected to the Internet, choose a network from the Wi-Fi menu (in the top-right corner of the screen).
Select Reinstall OS X, then click Continue.
Follow the onscreen instructions. In the pane where you select a disk, select your current OS X disk (in most cases, it’s the only one available).
I have connected hardwire to the internet. I have attached 2 pictures. I go through the download. It says the computer will reboot automatically. Instead of rebooting the computer goes back to the OS X Utilities page without ever restarting.
downloading

after download this comes up

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inerax
April 10, 2014 9:35:19 PM
inerax
April 10, 2014 10:04:48 PM
COLGeek said:
What happens when you select Reinstall OS X? Does it attempt to download again? Also, in the Disk Utility, do you have a filesystem setup already?When I select reinstall it does download every time. I don't know what you mean by "do you have a file system setup already." So I'm going to go with no
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inerax
April 11, 2014 8:24:18 PM
inerax
April 11, 2014 10:19:52 PM
COLGeek said:
Take a picture of what Disk Utility shows and post it.After checking it looks like i have a ISO for 10.8 mountain lion. The reinstall OS X in the OSX Utilities is not working for me. it just puts me into a endless loop.
How i can just install 10.8 and get this computer working. I am so frustrated at this point.
Can anyone help me out?
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Reply to COLGeek
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This might be a useful link for you as well: http://www.macworld.com/article/2056561/how-to-make-a-b...
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inerax
April 12, 2014 10:04:18 AM
COLGeek said:
This might be a useful link for you as well: http://www.macworld.com/article/2056561/how-to-make-a-b...So, when I go to the apple and click "startup disk" i select the disk then click restart. The system restarts and goes to the apple logo and has the spinning circle and never moves from that.
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inerax
April 12, 2014 9:54:30 PM
COLGeek said:
This is starting to sound like a defective Mac. Do you or your friend live anywhere near an Apple Store?+1 on the defective mac. I reburned the disk (just incase) and BAM... started to install like i thought it should....
Then I get install failed (pic below).... Eff....
I started the install again... Now its just sitting on a screen that says "Installing" with a large X in the background... Has been sitting on this screen for 10+ hours.
I do live near a apple store. Going to give it to my friend and tell him GL lol.
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inerax
April 12, 2014 10:05:30 PM
Best solution
inerax
April 12, 2014 10:17:17 PM
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