In great need of help right now trying to find a few drivers, please help me?

Legolas8181 · Apr 11, 2014

Something that should be just simple and only need a quick Google search has ended up taking me hours to fix and is making me ready to kill someone. I did a factory restore on my laptop and then it had 6 unknown devices. I have been trying to find the drivers for these but one of them has knocked out my WiFi and it's just been a massive pain trying to get the drivers to go on. The remaining ones I have to do are:

3D Video Controller (says I have to have Itel drivers first and yet I do)
Network Controller
PCI Device
PCI Simple Communications Controller (it won't let me do it cus apparently my system isn't up to spec despite having it before)

BPTMatthew · Apr 11, 2014

What make/model is the laptop? Normally the manufacturer has the drivers on their webpage.

athurman · Apr 11, 2014

So, I hope this will be helpful. I certainly have been through what you are going through. If it is a big PC manufacturer stock system, then the easiest thing to start with is to get on a machine that has internet capability (since your WiFi is knocked out without a driver) and go to the manufacturer's site and put in the exact model number and find all of the latest drivers for your PC & operating system, including the BIOS update if there is one. Do them one at a time. Usually this is better than the install disk as they have hopefully updated as needed. Some companies are better than others at having good working drivers ready to install.

If this doesn't work or you have already installed all of the drivers that the manufacturer has, then the next thing to try is a driver site like:

http://www.driverguide.com/

or

http://forums.windrivers.com/forum.php

Sadly, not all drivers, machines, or OSes are there or have all the drivers you may need.

The last thing to try is to use a program like Speccy

http://www.piriform.com/speccy

Then, after this program tells you in detail about each component, you can track down one at a time each driver for each component separately, which is not only a pain in the ass, but also will require a hope & prayer, because the hardware used on a particular manufacturer's machine might say it is a model ABCD, but there might be several versions out there which may need slightly different drivers. Let's hope you don't get involved in that minutia. If you can get that machine online, say with hardwired ethernet (assuming you have THAT driver), then maybe Windows Update will recognize it & install the right driver. Usually, though, if it is "unrecognized" in the Device Manager, Windows does not really understand exactly what it is or which driver it needs.

Good Luck!!!

Legolas8181 · Apr 11, 2014

athurman :

So, I hope this will be helpful. I certainly have been through what you are going through. If it is a big PC manufacturer stock system, then the easiest thing to start with is to get on a machine that has internet capability (since your WiFi is knocked out without a driver) and go to the manufacturer's site and put in the exact model number and find all of the latest drivers for your PC & operating system, including the BIOS update if there is one. Do them one at a time. Usually this is better than the install disk as they have hopefully updated as needed. Some companies are better than others at having good working drivers ready to install.

If this doesn't work or you have already installed all of the drivers that the manufacturer has, then the next thing to try is a driver site like:

http://www.driverguide.com/

or

http://forums.windrivers.com/forum.php

Sadly, not all drivers, machines, or OSes are there or have all the drivers you may need.

The last thing to try is to use a program like Speccy

http://www.piriform.com/speccy

Then, after this program tells you in detail about each component, you can track down one at a time each driver for each component separately, which is not only a pain in the ass, but also will require a hope & prayer, because the hardware used on a particular manufacturer's machine might say it is a model ABCD, but there might be several versions out there which may need slightly different drivers. Let's hope you don't get involved in that minutia. If you can get that machine online, say with hardwired ethernet (assuming you have THAT driver), then maybe Windows Update will recognize it & install the right driver. Usually, though, if it is "unrecognized" in the Device Manager, Windows does not really understand exactly what it is or which driver it needs.

Good Luck!!!

I can find the drivers no problem but it just won't let me install them for different reasons despite having them before

athurman · Apr 12, 2014

Gotcha. So, do the devices currently have a generic unknown device driver or the wrong driver? Can you take the current device driver and "update" it with the right driver or alternatively can you remove the current driver and then run an install to place the right driver?

neohimura · Apr 13, 2014

I know it's hard to find drivers one by one, I would suggest you to use DriverPack Solution. It's free. It support Windows XP, 7 and 8.

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In great need of help right now trying to find a few drivers, please help me?

Legolas8181

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BPTMatthew

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athurman

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Legolas8181

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athurman

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neohimura

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