HELP: PC rebooting while playing games

liljoblo4312 · Apr 12, 2014

Id like to know why my PC is restarting while I play games like WoT or Sniper elite v2.I play everything at max settings and everything runs fine and smooth till my screen go black and then my pc reboot.I think it's overheating but I ain't sure about that. I thought that maybe I just need to put thermal paste in my gpu and on my cpu. Help please this is really annoying.

kapitalistas · Apr 12, 2014

may help to monitor temperatures of your hardware it can be overheating problem

liljoblo4312 · May 9, 2014

How can I do that?

Yoplait95 · May 9, 2014

HWmonitor: http://www.cpuid.com/softwares/hwmonitor.htm

Also are you overclocking ?

liljoblo4312 · May 10, 2014

No I am not but my gpu is a gtx 670 OC 4 gb

Vic 40 · May 10, 2014

Maybe some hardware info will help and include info about the psu too,

for the pc,

Download the next program (hwinfo32),
http://www.hwinfo.com/download32.html
open it,click run,close the top window which is the system summary,click "save report" at the left top in the next window at the bottom check=dot "short text report"after that next,you'll get to see what is in your pc,copy that by clicking "copy to clipboard" and right clik and paste in you next post.

If you click sensors in the window with "save report" you can check temps and voltage values as well.

For the psu add maker/model/wattage and if you don't know at least the amps on the +12voltrail(s).

liljoblo4312 · May 12, 2014

Here's my specs:

- Processor: i5-3570k stock not overclocked
- Power Supply: Corsair HX 750 silver80+
- RAM:kingston hyperx plug and play 2x4gb 1600
- Motherboard: Gigabyte Z77M-D3H-MVP
- Video Card: ASUS GTX 670 DirectCU II 4GB
- Operating System: Win7 64 bit Integral edition N

Vic 40 · May 12, 2014

It does this only with games?

No problems if you only use the igp?

liljoblo4312 · May 12, 2014

I just installed integrated graphic wich is intel 4000 hd graphics and everything runs fine no crash even done the furmark burning test for 15 mins without crash.Tho with my gtx 670 I start furmark burning for 15 mins and I can't even go further than the fraction of a second and it shut down my computer.

Vic 40 · May 12, 2014

In that case it's either the gpu or the psu.

Check the temps of the gpu when doing furmark,if it goes black at 15min. look at 10<->13min. Check with hwinfo32.
http://www.hwinfo.com/download32.html
open it and mark sensors=V,click run after that.It will keep the highest temps and the lowest.Close furmark when going to check,so at 10<->13min. that is.

liljoblo4312 · May 12, 2014

When I tryed to run HWINFO 32/64 with my gtx 670 it would launch when I press run
But with the integrated it opened up in few seconds

liljoblo4312 · May 12, 2014

My integrated video card runs fine and everything temps looks good

liljoblo4312 · May 12, 2014

I now believe that my gpu is the issue... overheating issue.

Vic 40 · May 13, 2014

Could be.Did you try to clean it with a can of compressed air for instance?

liljoblo4312 · May 13, 2014

I do cleaned it all up same as new and even put new thermal past but still crashing

Vic 40 · May 14, 2014

Can you open hwinfo32,after that open the sensor window,then click at the bottom "Logging start" ,after that choose a name and place for the log.like Hwinfolog at your desktop.Leave it open and do game until a crash.The log will end at that point but will be saved.
After the restart upload the log to a site without to much crap (!),for instance http://www.zippyshare.com/ , and leave a link to the log here.You could also look at the log yourself with either excel or libre office calc.

liljoblo4312 · May 14, 2014

I can't with my gtx 670... when I press run it load and say : Checking Intel Management Engine

and it stay stuck here.

liljoblo4312 · Jun 10, 2014

Okay so I use my integrated video card and the crash still goes on..

Vic 40 · Jun 11, 2014

Can you set the bios to the optimal default values? Maybe do a clear cmos by the right jumper=move it for about 5sec.(is in the manual) or by removing the motherboard battery for about 5min+maybe press the power button for a short while.Do the clear cmos with the pc taken of the power=out of the wall socket.

Maybe update the bios?

You could check the hdd with hd-tune,
http://www.hdtune.com/download.html
do the error test and look at health tab.

Remove the drivers for the gpu's and reinstall themUse the next for that in safe mode,
http://www.guru3d.com/files_details/display_driver_uninstaller_download.html
or
http://treexy.com/products/driver-fusion

Look with the next if there are drivers for the intel parts that are outdated,
http://www.intel.com/support/detect.htm

You still can't do a hwinfo log? Not even on the igp?

liljoblo4312 · Jun 11, 2014

Seems like craphic cards arent the problem I got igp on and still crash cant even load a video that it crash even opening a folder and it crashed ... seems to me that it is more like my psu isnt ?

Vic 40 · Jun 12, 2014

With just the igp and a crash i just can't imagine that it is that psu which is a good one.The only way to find that out is using another one.
It also happens in safe mode with just the igp? (maybe i already asked,but can't remember)

liljoblo4312 · Jun 12, 2014

I formated my computer and installed the integral edition instead of homepremium N and for now I have to test it on high demanding games that I am installing right now so will see but for now it didnt crash

liljoblo4312 · Jun 18, 2014

Finally the problem is solve ! Seems like it was my psu that was failing... bought a new one and everythings working fine now thanks all.

HELP: PC rebooting while playing games

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