What to do next?? Windows 8.1 won't load.

jamesgartland · Apr 13, 2014

Hey all,

Right my PC has stopped working I'm now unable to load Windows 8.1 and I am out of things to try. Any help would be greatly appreciated.

Once Windows 8 boots I am presented with the loading screen (logo with spinning dotted circle) which it just hangs on forever I've waited 30+ mins, but nothing.

Sometimes after restarting I'm presented with "Preparing automatic repair" which loads, but to a blank black screen to which I'm able to move my cursor around, but that's about it.

I've created a Windows 8.1 Enterprise boot disc which I am able to boot into but, after selecting the language and clicking on "repair your PC" I get a blank blue screen that doesn't load anything. Again, I've waited 30+ mins. The same thing happens when I select "install" instead of "repair PC".

I really don't know what to try next any ideas?

dodger46 · Apr 13, 2014

jamesgartland :

Think I'd be looking at HDD or RAM problems. Useful to post PC details. Meanwhile if you have another PC capable of d'loading and either burning a bootable disk or creating bootable USB drive, try Memtest 86 and Seatools for DOS

http://www.memtest.org/#downiso

http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

Ubrales · Apr 13, 2014

Re-install Windows using Windows genuine disks and then activate.

jamesgartland · Apr 13, 2014

dodger46 :

jamesgartland :

Think I'd be looking at HDD or RAM problems. Useful to post PC details. Meanwhile if you have another PC capable of d'loading and either burning a bootable disk or creating bootable USB drive, try Memtest 86 and Seatools for DOS

http://www.memtest.org/#downiso

http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

Thanks for your reply. I will try them tools now and update with PC details.

jamesgartland · Apr 13, 2014

Ubrales :

Thanks for reply. I have tried reinstalling as mentioned above but I get a blank blue screen after clicking install or repair PC. The copy of Windows is genuine I have a MSDN subscription.

Ubrales · Apr 13, 2014

jamesgartland :

Wipe the drive clean and do a new install of Win 8 - Then activate. It will work without any issues!

unplanned bacon · Apr 13, 2014

What next?
1. Acquire Windows 7 install disc
2. Put disc in PC
3. Format drives
4. Install Windows 7
5. ???
6. Profit from working software

Bonus step. Either break Windows 8 disc in two or burn in fire. Your choice
8 can work well, but for me it's been far too buggy (which is why my experience jumps from loving it to wanting it out of my PC ASAP)

unplanned bacon · Apr 13, 2014

Ubrales :

That's the theory anyway. If a) your install disc actually starts b) Windows doesn't go back to its bugged state within 48 hours

jamesgartland · Apr 13, 2014

unplanned bacon :

Ubrales :

That's the theory anyway. If a) your install disc actually starts b) Windows doesn't go back to its bugged state within 48 hours

Sadly that isn't an option as I develop for Windows and must stay up to date with their current systems.

unplanned bacon · Apr 13, 2014

jamesgartland :

unplanned bacon :

Sadly that isn't an option as I develop for Windows and must stay up to date with their current systems.

I had a similar problem with the install disc, as in it wouldn't start. If you can get to system restore try that. It for mine up and running again

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What to do next?? Windows 8.1 won't load.

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