I am the neighborhood go to guy for computers here. I had a Lady bring me her laptop that her 12 yr old grandson (doing her a favor) put a BIOS password on (so much for his Christmas present!). Of course she doesn't remember it so the first time she turned it off... well the rest is ...here. I have tried every trick in the book and researched it to no avail. Toshiba has done this right. Kudos to them.
The real problem is not getting into the computer, but I promised her that I could get her family pictures off of the hard drive. It seems that Toshiba did this right too.
Is there any way to get into the hard drive to retrieve her pictures? My main computer wont even show that it is hooked up (hidden maybe).
ANY help would be greatly appreciated.
Regards, Smitty
Toshiba satellite C855-S5209
Win7 Home Premium
Other info upon request
The real problem is not getting into the computer, but I promised her that I could get her family pictures off of the hard drive. It seems that Toshiba did this right too.
Is there any way to get into the hard drive to retrieve her pictures? My main computer wont even show that it is hooked up (hidden maybe).
ANY help would be greatly appreciated.
Regards, Smitty
Toshiba satellite C855-S5209
Win7 Home Premium
Other info upon request