My USB-connected Epson scanner won't start. I don't get an error message or anything, but when I click the icon to open the scanner software the scanner icon appears in the task bar, and nothing else happens. Windows Task Manager just reports that the program is unresponsive, and I have to use WTM to close it. Device Manager doesn't report any problems with the scanner, but there are exclamation points next to H:\, I:\ and J:\ under "Portable devices", along with the message "this device cannot start (code 10)". I downloaded a tool called Fixit from Microsoft, and it reinstalled the drivers, but the issue wasn't fixed.
I just find it strange that Device Manager doesn't report any problems with my scanner, in spite of the fact that it won't work, while it reports problems with other devices that don't seem to be related to the scanner. My other USB devices (mouse, keyboard, and two external hard drives) seem to be functioning normally.
Any suggestions would be greatly appreciated.
I just find it strange that Device Manager doesn't report any problems with my scanner, in spite of the fact that it won't work, while it reports problems with other devices that don't seem to be related to the scanner. My other USB devices (mouse, keyboard, and two external hard drives) seem to be functioning normally.
Any suggestions would be greatly appreciated.
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