BIOS Update for new processor (AMD A6-4400m) -For Laptop

ncore1995 · Apr 15, 2014

Hey, I am having a little trouble here. So my old processor in my laptop is an A4-3305m, and I bought a slightly better A6-4400m as an upgrade (yes, I know there are tons of better processors out there, but I got this at a great price)

So I take apart my laptop, install the A6, and put everything together again and when I boot the computer up, it turns on with a black screen and even after connecting it to a tv via hdmi, I still get nothing.

A little google searching and figure out I probably should update my bios if I want it to work, so I put my old processor back in.

Now, my current BIOS is from 11/25/2011

I went to the asus support site and looked up my computer for updates.
I found a BIOS update from 2012.05.18 as the latest, and an AMD Chipset driver from 2011.12.29.

I know the A6 came out in '12, but will these update be late enough for this thing to run? If not, is there any other BIOS version that is newer that can run on my ASUS K53Z?

Much Thanks

-cheers

clutchc · Apr 15, 2014

Since it is so close to the date needed, I would contact Asus support for the information to be sure. However, if you know how to safely update the BIOS, even if that version doesn't help, it won't hurt to try.

ncore1995 · Apr 16, 2014

So I updated the BIOS and it still would not work. I also updated the graphics driver and still nothing.

clutchc · Apr 17, 2014

ncore1995 :

You sure you had the correct BIOS update? Maybe you better put the old APU back in and see if it works. I hope you made a disk image of your system just in case. Or at least backed up your important stuff.

ncore1995 · Apr 17, 2014

My older CPU still works properly. And the new BIOS update is from around the same time that the new processor came out (2012).

clutchc · Apr 17, 2014

Was the APU used? Is it possible that you got sold a defective APU? If not, contact Asus and ask them what's up.

ncore1995 · Apr 20, 2014

That is a possibility. It was used. I already contacted the company's customer support and told them that after updating the BIOS and graphics drivers, the processor still doesn't work. They told me that they would send me a new one. I also contacted ASUS customer support and they told me they can't help me with changes to the motherboard and internal hardware.

According to USPS tracking, I can pick up the processor tomorrow, so I will keep you updated. Thank you for all the help.

clutchc · Apr 20, 2014

Hmmm... it sounds like Asus laptop support isn't as good as their desktop PC and component (motherboard) support. At least you tried.

blueboy400 · May 27, 2014

ncore1995 :

Hey, I am having a little trouble here. So my old processor in my laptop is an A4-3305m, and I bought a slightly better A6-4400m as an upgrade (yes, I know there are tons of better processors out there, but I got this at a great price)

So I take apart my laptop, install the A6, and put everything together again and when I boot the computer up, it turns on with a black screen and even after connecting it to a tv via hdmi, I still get nothing.

A little google searching and figure out I probably should update my bios if I want it to work, so I put my old processor back in.

Now, my current BIOS is from 11/25/2011

I went to the asus support site and looked up my computer for updates.
I found a BIOS update from 2012.05.18 as the latest, and an AMD Chipset driver from 2011.12.29.

I know the A6 came out in '12, but will these update be late enough for this thing to run? If not, is there any other BIOS version that is newer that can run on my ASUS K53Z?

Much Thanks

-cheers

The K53Z mobo only supports llano APUs, The A6-4400M is a trinity APU. I am currently running a K53Z with an A8-3530MX APU. The highest Llano APU is the A8-3550MX.

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