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how do I know if I have a bad videocard on a Dell XPS 1640?

Last response: in Laptop Tech Support
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April 15, 2014 9:03:19 AM

Hello all. I have a Dell XPS-1640 that the keyboard turns on during an initial boot and then immediately turns off. There are no logo displays at all~~BSOD!

My question is..does this sound like a videocard issue?

Many thanks!
April 15, 2014 9:05:50 AM

Sounds like RAM problems. Take the two RAM sticks out, and switch their places.
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April 15, 2014 9:55:09 AM

I just switched the memory and turned the laptop back on and all I got was the keyboard lit up. Nothing came on the display and it shut itself backdown within 5 seconds.
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April 15, 2014 9:59:54 AM

TechCIDLC said:
Sounds like RAM problems. Take the two RAM sticks out, and switch their places.


I just switched the memory and turned the laptop back on and all I got was the keyboard lit up. Nothing came on the display and it shut itself backdown within 5 seconds. This is similar to before I switched them.

Thanks

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