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i recently changed from a modem to a wireless router. the internet was working fine until changed it, now both wont work

Last response: in Wireless Networking
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April 15, 2014 10:16:16 PM

i am using a dell laptop, i was using a modem connected via an ethernet cable. i bought a new wireless router and tried to connect using it but to no avail. when troubleshooting i get a message: the connection between your access point, router, or modem and the internet is broken. i tried to connect back to the old modem and now get an error 651. i have tried resetting the modem and router, a clean boot, restoring my computer to an earlier date and renewing my ip address but none have worked, can anyone help me with this please?
April 15, 2014 11:42:22 PM

would you be able to post the model of both the modem and router? Also, do you know if you have broadband or dsl and do you know if the ip from the isp is static or dynamic?
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